[Hiring] Workday Engagement Manager @Kainos

Role Description

As a Workday Engagement Manager in Kainos, you’ll fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition, and delivery of solutions that are fit for purpose and commercially viable. You’ll take accountability for the complete delivery lifecycle alongside the sales and capability Solution Architects.

You’ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include:

• Project planning
• Resourcing
• Milestone tracking
• Commercial management
• Customer satisfaction

Your key responsibilities include:

• Commercially managing the implementation of global Workday programmes from pre-sales through implementation to handover to AMS (Application Management Services).
• Acting as the key client interface between functional and technical teams and the client.
• Pragmatically offering domain experience (HCM, Fins, Payroll or where relevant to a Workday Capability) to provide functional insight and thought-leadership.
• Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management, and customer satisfaction.
• Leading and supporting blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
• Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
• Identifying requirements, business processes, application configurations, testing plans, and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
• Creating well-structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.
• Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.

Qualifications

• Experience in implementing Workday with direct experience in the successful delivery of solutions within a consulting environment.
• Workday PM Certification.
• Working with Workday delivery methodologies.
• Full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live, and service management.
• Fluent in Dutch and English.
• Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations.
• Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client, and partner resources.
• Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
• Ability to work to tight deadlines and make sensible decisions under pressure.
• Ability to widen and maintain a network of external contacts.
• Understanding of risk management and able to manage risk.
• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).
• Support the operations function to ensure that our consultant pool is used in the most commercially advantageous way.

Requirements

• Nice to have: Develop and deliver products/offerings and services that differentiate Kainos in the marketplace.
• Identify talent for rapid development within the capability.
• Experience of managing, mentoring, and developing teams.
• PRINCE 2 (or similar) certification.
• Strong functional domain expertise including areas such as HR and Finance (including Payroll).

Benefits

• At Kainos, we believe in the power of diversity, equity, and inclusion.
• We are committed to building a team that is as diverse as the world we live in.
• We actively seek out talented people from all backgrounds.
• Our friendly talent acquisition team is here to support you every step of the way.