[Hiring] VP, Project Delivery @Thrive

Role Description

The VP of Project Delivery is primarily responsible for developing and directing Thrive’s Project Delivery organization. The VP serves as an experienced escalation point as well as the strategic thought leader for the Department. They will need to drive their team to success through:

• Clear forward thinking
• Resource capacity management
• Leading continuous improvement initiatives

This includes defining, planning, tracking, and managing department KPIs, OKRs, and strategic initiatives. Applicable initiatives will be a mix of Project Management Office improvements and cross-functional process implementations. The VP will have control oversight of the divisions of labor, staffing needs, and budgeting.

The ideal candidate needs to possess strong management development skills and have experience in managed services, technology solutions, and growing professional services departments. Exceptional communication and organizational skills are necessary to:

• Navigate escalations
• Gain stakeholder confidence
• Develop solutions quickly

The applicant must be able to:

• Motivate people
• Encourage teamwork
• Communicate effectively with senior management and front-line staff
• Manage change
• Take active leadership in timely decision making

Qualifications

• Advanced experience (10+ years) in project management and/or professional services
• Advanced experience (10+ years) in personnel management and development
• Experience implementing managed services and information technology solutions
• Skilled in data analysis, continuous improvement, process definition, and organizational design
• Solid understanding of common technologies: cloud migrations, networking, cyber security, office buildout/moves, and disaster recovery
• Technical understanding of Thrive approved technologies included but not limited to:
  • Office 365, Intune, and Entra ID
  • Microsoft Server OS
  • Private Cloud
  • Public Cloud (Azure)
  • Networking (Firewalls, Switching, Access Points)
  • Disaster Recovery
  • Backup technology
  • Cyber Security Tools (Web/Mail Filtering, Endpoint Protection)

Requirements

• Project management certification (PMP, CAPM, Prince etc.)
• Experience using ServiceNow (or other project management software)
• Experience in ITIL methodology and change management processes
• Willingness to improve team process and contribute to team and company initiatives