[Hiring] VP, Delivery Assurance & Global PMO @Guidewire Software

Role Description

The VP, Delivery Assurance & Global PMO owns the global standard for how PS programs are run — and the global function that enforces it. This leader holds end-to-end accountability for delivery quality across every region, every line of business, and every Guidewire implementation program.

• Own the global delivery assurance function — the leading-indicator system that surfaces program risk early, before customer escalation.
• Accountable for Cloud Adoption Success outcomes across PS-led and SI-led programs (FY26 P4 method), with measurable improvement in on-time, on-budget, and on-value delivery.
• Personally engage on the highest-risk programs across the global portfolio; act as the executive who mobilizes cross-region resources to recover a customer commitment.
• Own program management methodology, delivery assurance methodology, and the delivery excellence framework — the cross-cutting standards that govern how every PS program is run from initiation through value realization.
• Partner with Global Practices and Global Delivery to integrate all three methodology layers into a coherent end-to-end PS delivery standard.
• Drive the integration of AI-enabled assurance and PMO tooling into the global methodology.
• Own the global Delivery Excellence function — defines, measures, and improves how PS engagements are run end to end.
• Set the PM certification standard for all PS consultants and SI partner practitioners running Guidewire programs.
• Run the global PMO as one organization, with AMER, EMEA, and APAC Delivery Assurance & PMO leaders reporting directly into this role.
• Own the cost-center budget for the global PMO and Delivery Assurance function.
• Build the predictability layer that makes PS forecasting reliable — partnering with Global Operations on demand, capacity, and bookings forecasting accuracy.
• Set the global standard for project and program management as a profession.
• Own the global Partner Program Quality function — strengthening CASS for more consistent SI-led program outcomes.
• Champion the integration of AI into every layer of delivery assurance.
• This role represents Guidewire externally on delivery quality, customer outcomes, and program assurance.

Qualifications

• 15+ years in professional services or large-scale program delivery, with at least 7 years in senior program leadership or PMO executive roles.
• Demonstrated ownership of a global program assurance, delivery excellence, or quality function in a services organization of 1,000+ people.
• Track record recovering high-stakes customer programs and rebuilding customer trust at the executive level.
• Deep experience operating with and influencing SI partners.
• Experience leading methodology evolution through a fundamental shift.

Requirements

• Executive-level program leadership: can run a war room for a Tier 1 customer and a board-level delivery review with equal credibility.
• Strategy-setting authority on what “good delivery” means in an AI-accelerated services model.
• AI fluency embedded in delivery.
• Strong influence skills.
• Financial and operational rigor on program economics, margin protection, and value realization.

Benefits

• US base salary range for this full-time position is $232,000 - $377,000.
• Eligible for benefits that support health and well-being including health, dental, and vision insurance.
• Paid time off and a company-sponsored retirement plan.
• Some roles may be eligible for the annual company bonus plan, commissions, and/or long-term incentive awards.