[Hiring] Total Rewards Project Manager @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Genesys is seeking an experienced Total Rewards Project Manager to support the successful delivery of strategic initiatives across our global Benefits, Compensation, and Equity programs. Reporting to the SVP, Total Rewards, this role serves as the execution lead for key initiatives, ensuring projects are well planned, effectively coordinated, and successfully delivered across the Total Rewards portfolio.

Working closely with functional leaders, you bring structure, transparency, and accountability to complex, cross-functional initiatives while keeping stakeholders and executives informed throughout the project lifecycle. This role partners with leaders across Human Resources, Payroll, Finance, Legal, HRIS, Procurement, IT, Communications, and other business functions to coordinate activities, manage timelines, mitigate risks, and drive successful implementation.

Key Responsibilities

• Lead the execution and delivery of multiple concurrent Total Rewards projects across Benefits, Compensation, and Equity
• Develop and maintain comprehensive project plans, timelines, milestones, dependencies, risk logs, issue trackers, and status reports
• Coordinate project activities across Human Resources, Payroll, Finance, Legal, HRIS, Communications, and other cross-functional stakeholders to ensure milestones and deliverables are achieved
• Facilitate project meetings, document key decisions, track action items, and drive accountability through completion
• Identify project risks, escalate issues appropriately, and recommend practical solutions to maintain momentum
• Prepare clear, concise presentations, dashboards, and project updates for leadership to support decision-making and alignment
• Support change management activities by coordinating implementation plans, stakeholder communications, and readiness efforts
• Track project budgets, implementation timelines, and deliverables
• Maintain project documentation and ensure consistent use of project management methodologies and tools
• Identify opportunities to improve project execution, coordination, and operational effectiveness across the Total Rewards function
• Drive process optimization initiatives that improve efficiency, scalability, data integrity, and employee experience
• Support mergers, acquisitions, and organizational changes by developing implementation plans, integration processes, and project documentation

Representative Projects

• Global compensation program enhancements
• Executive and broad-based equity program initiatives
• Benefits program implementations and enhancements
• Pay transparency and regulatory compliance initiatives
• Global job architecture and compensation structure projects
• Annual compensation planning and Total Rewards operational initiatives
• HR technology enhancements impacting Total Rewards
• Cross-functional initiatives supporting organizational growth and transformation
• Mergers, acquisitions, and organizational integration initiatives
• Process automation and system integration projects

Qualifications

• Bachelor's degree in Business, Project Management, Human Resources, or a related field
• 5 to 8 years of experience managing complex, cross-functional projects in a global organization
• Demonstrated success delivering multiple concurrent projects involving diverse stakeholders, competing priorities, and executive visibility
• Strong project planning and execution skills, including managing schedules, dependencies, risks, issues, and deliverables
• Excellent written and verbal communication skills with the ability to prepare executive presentations and status updates
• Proven ability to build relationships, influence without direct authority, and drive accountability across cross-functional teams
• Strong analytical, organizational, and problem-solving skills with attention to detail
• Experience managing multiple priorities while maintaining high-quality results
• Proficiency with project management tools such as Smartsheet, Microsoft Project, Monday.com, Asana, Jira, or similar platforms

Preferred Qualifications

• PMP certification or equivalent
• Experience supporting Human Resources, Total Rewards, Finance, Payroll, or similar enterprise functions
• Experience with HRIS platforms, reporting tools, or analytics solutions such as Power BI or Tableau
• Experience supporting HR implementations, process improvement initiatives, or mergers and acquisitions
• Familiarity with automation, AI-enabled productivity tools, or continuous improvement methodologies

Compensation

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$108,400.00 - $190,600.00

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments