[Hiring] Technical Deployment Lead @OpenAI

Role Description

As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation.

• Translate business outcomes into a technical plan.
• Run day-to-day execution across FDEs, Researchers, and Customer Engineers.
• Partner with customer teams to ensure delivery supports their goals.
• Focus on the semiconductor vertical to deploy next-generation AI capabilities.
• Own delivery end-to-end: embedding with customers to map workflows and success criteria.
• Ensure components ship on time and lead readiness and change management for adoption.
• Track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale.
• Share field insights with Product and Research to guide roadmap and priorities.

Success will be measured by:

• Impact - deployments that deliver measurable value against customer goals.
• Delivery reliability (milestones hit, low reopen/churn).
• Operating leverage (patterns reused across deployments).
• Judgment under pressure.
• Product impact (field signal that shifts roadmaps/architectures).

This is a high-trust, high-autonomy role requiring:

• Deep technical project management expertise.
• Extreme ownership of outcomes.
• Ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.

This role is based remotely in Austin, Texas. Travel between 25-50% is required.

• Own the technical delivery plan for multiple interdependent work streams, translating customer objectives into a roadmap with milestones, dependencies, and acceptance criteria.
• Run day-to-day engineering execution by tracking and driving delivery across OpenAI FDE and customer teams.
• Keep progress unblocked and sequenced.
• Make real-time trade-offs on scope and priority to protect the critical path.
• Embed with Semiconductor customer teams to land production deployments and drive adoption.
• Map workflows, shape tools/integrations, and translate requirements into a delivery plan.
• Shape production deployments that integrate with customer infrastructure, data systems, and engineering toolchains, including export-controlled environments.
• Partner with Product and Research so platform components and research work streams land in time to support deployment goals.
• Codify solution patterns and evals.
• Extract reusable patterns and package field signals to improve product and models.
• Own value cases and ROI.
• Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
• Help define how OpenAI engages Semiconductor customers.

Qualifications

• 7+ years of customer‑facing technical delivery leadership.
• Deep expertise in Semiconductor workflows, including RTL design, verification, EDA tooling, and physical implementation.
• Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
• Excel in high ambiguity environments; know how to simplify complex and dynamic work.
• Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures, and move ambiguous problems to shipped systems.
• Think strategically and pattern-match; able to recognize broader trends across deployments and connect customer needs to scalable, reusable solutions.
• Strong technical fluency and sharp sequencing instincts; confident discussing technical details, pressure-testing architectures, and making trade-offs.
• Experience shipping AI/LLM systems; understand solution patterns, integration basics, and production pitfalls.
• Ability to translate complex technical trade-offs for business leaders and convert strategy into day-to-day technical execution.
• Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).

Company Description

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

• AI is an extremely powerful tool that must be created with safety and human needs at its core.
• We value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
• We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.