[Hiring] Technical Delivery Manager @BSI

Role Description

This is a senior leadership opportunity within BSI Product Certification, with responsibility for leading our certification activities across the Construction and Energy product sectors.

• Uphold the highest levels of accreditation compliance and deliver strong client engagement.
• Ensure the purpose, responsibilities, and accountabilities of the roles within its teams (Certification Managers, Graduate Certification Managers, Senior Certification Managers) are delivered to the highest levels of service.
• Monitor team performance in all aspects of their roles, expecting excellence and managing performance accordingly.
• Provide thought leadership and industry engagement in both sector areas.
• Achieve operational delivery targets, commercial results, and measurable KPIs from each role in their team.

Qualifications

• Significant experience within product testing, assessment, certification or conformity assessment relating to Construction Products or Energy Products (Gas or Electrical).
• Strong knowledge of relevant product legislation, standards and regulatory requirements.
• A deep understanding of international good-practices and accreditation requirements, particularly across ISO 17065 and ISO 17025.
• Experience leading experienced technical professionals, including managers and technical specialists.
• Demonstrable experience of developing new business areas, certification services or technical capabilities within a global organisation.
• Experience managing budgets, financial plans, forecasting and commercial performance.
• Experience engaging with industry bodies, regulators, accreditation bodies and senior external stakeholders.
• Strong strategic thinking, with the ability to translate market, regulatory and technological developments into opportunities for the business.
• Excellent communication and influencing skills, with the credibility to engage confidently with technical experts, senior leadership, clients and external industry stakeholders.
• A relevant technical degree or equivalent professional experience.

Requirements

• Provide strategic and technical leadership across BSI's Construction and Energy certification activities.
• Monitor regulatory, technological and market developments and identify opportunities for BSI to develop and enhance its certification services.
• Develop and maintain strong relationships with stakeholders, trade bodies, committees and external authorities.
• Represent BSI at industry events, exhibitions, seminars and technical forums.
• Contribute to the wider Product Certification strategy and provide expert advice to the PC Management and Leadership Team.
• Maintain the technical integrity and accreditation compliance of certification activities.
• Provide technical leadership and challenge where required.
• Ensure teams maintain the required levels of technical competence and support the continual improvement of certification processes and services.
• Lead the effective delivery of client projects, ensuring quality, service levels, operational performance and commercial targets are achieved.
• Take accountability for P&L, contributing to financial planning, forecasting, resource planning and cost control.
• Monitor operational and commercial KPIs, identifying opportunities to improve performance, efficiency and client experience.
• Ensure appropriate resource and capability is in place to meet current and future business demand.
• Support the development and successful implementation of new certification products and services.
• Lead and develop a team of experienced certification and technical professionals.
• Provide clear direction and objectives for leaders within the team.
• Identify future capability requirements, succession opportunities and development needs across the team.
• Ensure effective performance management, coaching and development processes are embedded across the function.
• Lead teams through organisational, technological and market change.

Benefits

• Competitive total reward package.
• Independent and varied job in an international environment.
• Flexible working hours.
• Ongoing training and development.
• Annual Bonus.
• Contribution Based Pension.
• Private Healthcare.
• 27 Days Annual Leave + Bank Holidays.
• Income Protection & Life Assurance.