[Hiring] Technical Delivery Manager @EY

Role Description

We are seeking a seasoned Technical Delivery Manager to drive the day-to-day execution of the engineering teams building EY’s Agentic AI platform. This role owns delivery cadence across multiple development programs:

• Running the Scrum process and its ceremonies.
• Keeping work flowing.
• Holding engineers accountable for what they committed to and when.

You will be the person who knows, at any moment, what is genuinely in flight, what is genuinely blocked, and what is quietly slipping.

This is deliberately not a facilitation-only role; you must understand what is actually being built (Kubernetes and GPU infrastructure, CI/CD/CV pipelines, model serving and routing, agent orchestration, data and state layers) well enough to interrogate an estimate, tell a real dependency from a convenient one, and challenge scope and sizing with evidence.

The role is ideal for an engineer-turned-delivery-lead who is credible with senior engineers because they have done the work themselves, who is comfortable being the person who asks the uncomfortable question in stand-up, and who measures success in working capability shipped against committed dates rather than in ceremonies run or boards kept tidy.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field, or demonstrably equivalent depth.
• 7+ years in technical delivery, engineering project or program management, or Scrum Master roles supporting software engineering teams, with direct accountability for delivery outcomes.
• A technical background: prior hands-on experience as a software or platform engineer, or demonstrably equivalent technical depth.
• Demonstrable ability to evaluate engineering estimates, work decomposition, and technical risk independently, and to challenge them constructively with evidence.
• Proven track record running Scrum or Kanban for teams of experienced engineers, owning the full set of ceremonies and the health of the backlog.
• Experience delivering complex, multi-team technical programs with hard cross-team dependencies and phased delivery gates.
• Working fluency with modern cloud-native engineering: Kubernetes and containers, CI/CD, infrastructure-as-code, distributed systems, and API design.
• Hands-on experience with engineering delivery tooling (Jira or equivalent) and Git-based workflows, including the delivery metrics they produce.
• Evidence of holding delivery teams to timelines and quality standards while retaining their trust and engagement.
• Ability to communicate delivery status, risk, and trade-offs to senior stakeholders with clarity and candour.

Requirements

• Genuine technical depth: able to read code, follow an architecture or design review, and form an independent view of how hard a piece of work actually is.
• Constructive scepticism: willing to challenge an estimate, a blocker, or a “nearly done”, and to press for specifics, without putting the team on the defensive.
• Credibility with senior engineers: respect earned through technical understanding and sound judgement rather than through process authority.
• Strong command of Agile practice across Scrum and Kanban, with the judgement to adapt the process to the work instead of running the ceremony for its own sake.
• Comfortable holding people to commitments: direct, early, and specific in difficult conversations, with escalation as a considered step rather than a first move.
• Evidence-driven: reports what the delivery data shows, not what leadership would prefer to hear.
• Strong communicator: able to move between a technical design discussion, a sprint-level trade-off, and an executive delivery update without losing precision.
• Calm and steady under pressure: keeping a team delivering when dates are tight, scope is contested, and priorities are shifting.

Benefits

• Comprehensive compensation and benefits package based on performance.
• Base salary range for this job varies by location:
• New York City, Boston, Washington DC Metro Areas, Washington State, Southern California: $172,800 to $359,000
• Bay Area California: $180,000 to $374,000
• All other US locations: $144,000 to $329,100
• Medical and dental coverage.
• Pension and 401(k) plans.
• Flexible vacation policy allowing you to decide how much vacation time you need.
• Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.