[Hiring] Strategic Projects Lead @Prolific

Role Description

As a Strategic Projects Lead focused on AI projects, you’ll play a key role in delivering some of Prolific’s most important and complex client programmes.

• Own the end-to-end delivery of complex AI projects, from understanding client requirements and shaping the delivery approach through to execution and completion.
• Act as the primary point of contact for your clients, building strong relationships and providing clear, consistent communication throughout the project lifecycle.
• Work with clients to translate complex or evolving requirements into clear project scopes, delivery plans, success criteria and practical solutions.
• Partner closely with Sales, Operations, Product and Engineering to coordinate resources, solve delivery challenges and ensure projects meet both client and Prolific goals.
• Stay close to project execution, identifying risks or issues early and working through problems directly to keep delivery on track.
• Own and track key delivery metrics including quality, timelines, budgets and profitability, using project data to identify opportunities to improve outcomes.
• Help improve the way we deliver AI projects, developing more effective and scalable processes, tools and ways of working as our client base grows.

Qualifications

• 3–6+ years of experience managing complex client projects or programmes, ideally within AI/ML, human data, data services or another technical environment.
• A solid understanding of AI technologies and the AI/ML development lifecycle, including familiarity with areas such as data collection, annotation, evaluation or validation.
• Strong client-facing skills, with experience building trusted relationships and communicating effectively with both technical and non-technical stakeholders.
• Experience taking complex or ambiguous client requirements and turning them into clear, executable plans and successful outcomes.
• A hands-on approach to delivery and problem-solving, with the ability to get into the detail, identify what’s going wrong and drive solutions forward.
• Strong analytical and commercial judgement, with experience managing project KPIs, budgets, profitability, quality and delivery performance.
• Proven ability to lead across teams, align different stakeholders and operate effectively in a fast-moving environment where priorities and requirements can change.

Benefits

• Competitive salary, benefits, and remote working within an impactful, mission-driven culture.
• Compensation packages for eligible roles include base salary, equity, and benefits.
• Opportunity to earn a cash variable element, such as a bonus or commission.
• Salary range for this full-time role in San Francisco or New York is $150,000-$200,000 per annum and negotiable for other states.