[Hiring] Strategic Project Manager @PerchPeek

Role Description

We’re looking for a Strategic Project Manager with a strong track record in client-facing, consultative roles, who can operate both strategically and operationally. This role combines two equally important areas of ownership:

• Leading end-to-end implementations for new clients.
• Driving adoption across global accounts.
• Improving scalable onboarding processes.
• Acting as a strategic partner to clients and internal teams by owning high-impact projects.
• Shaping solutions and driving cross-functional initiatives that support long-term client success.

You’ll thrive in this role if you enjoy moving between strategic client conversations and hands-on delivery; you’re equally comfortable advising clients, leading implementations, improving processes, and coordinating internal teams to get things done.

Qualifications

• 4+ years’ experience in client-facing roles (e.g. implementation, consulting, customer success, project management, or strategic account roles) ideally working with complex or enterprise clients.
• Experience owning end-to-end client onboarding or implementation projects, including stakeholder management, project planning, configuration/setup, training, adoption, and handover.
• A consultative approach to client partnership, with the confidence to understand client needs, ask thoughtful questions, shape solutions, and guide senior stakeholders through complex decisions.
• Strong project management skills, with the ability to manage multiple workstreams at once, keep cross-functional teams aligned, and drive projects through to measurable outcomes.
• Commercial awareness and client empathy, with the ability to spot risks, identify opportunities, and balance what is best for the client with what is scalable for the business.
• A process-improvement mindset, with experience identifying operational gaps, documenting better ways of working, and helping teams adopt scalable processes.
• Excellent written and verbal communication skills, including the ability to translate complexity into clear, practical guidance for clients and internal teams.
• Comfort operating in ambiguity, with the ability to bring structure, momentum, and calm to fast-moving or undefined situations.

Requirements

• Experience in global mobility, relocation, HR tech, employee benefits, immigration, or another complex managed service-led industry.
• International experience or experience working with global client stakeholders.
• Familiarity working in, or in close collaboration with, Go-To-Market teams.
• Background in process design, strategic project or program management.
• Experience supporting RFPs, client presentations, QBRs, or strategic account planning.
• Experience working in high-growth, startup, or scale-up environments.

Benefits

• Company share options - be a business owner and have your very own little piece of PerchPeek.
• Flexible Holiday and Leave - you’ll receive all statutory holiday plus wellbeing leave and flexible annual leave for you to rest, relax, or recharge as you see fit.
• Work from Anywhere - PerchPeek is a fully distributed company that supports employees in working wherever they’d like to be within the parameters of your role’s requirements. We offer an allowance to ensure your working environment suits you.
• Learning & Development Budget - so you can be proactive about learning something fun outside of your core role.
• Regular socials, an annual offsite, and a meetups budget - or time spent turning colleagues into friends (corny but we don’t care).

Company Description

Our commitment to inclusive hiring: Studies show that women and people of colour are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your gender, race, religion, age, sexual orientation, marital status or disability, we want to hear from you! We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.