[Hiring] Strategic Partnership Innovation & Change Specialist @Project Management Institute

Role Description

PMI is looking for a Strategic Partnerships Innovation & Change Specialist for transitioning new offerings from innovation to business-as-usual execution. The role leads operational processes, development of readiness and enablement resources, and implementation of cross-functional activities related to pilot and newly launched offerings. The role also supports change management and sales adoption efforts for new offerings, commercial models, and processes.

• Lead operational readiness and execution activities for new and evolving offerings to help ensure consistent implementation.
• Lead operational activities for innovation pilot programs, including timelines, partner onboarding, deliverables, and feedback collection.
• Assist with documenting pilot delivery processes and operational requirements, and compile pilot data, customer needs, and performance metrics to support readiness and commercialization activities.
• Support pilot offering sales activities by coordinating with market teams on order management, delivery execution, and transition to standard operating processes.
• Prepare, maintain, and update process documentation, standard operating procedures, checklists, playbooks, and readiness materials.
• Review existing and proposed processes to identify issues, risks, and improvement opportunities, and support process enhancement activities.
• Support the implementation of change management plans related to new offerings, commercial models, and operational processes.
• Lead the developing communication plans, training materials, and engagement resources to support sales team understanding of pilot and newly launched offerings.
• Collaborate with regional and global sales leaders and cross-functional stakeholders to support implementation activities and address operational needs.
• Prepare, maintain, and update sales enablement materials, including process guidance, communication content, and readiness tools, based on stakeholder feedback and business needs.
• Prepare reference materials, early success summaries, and co-branded content to support commercialization and partner onboarding activities.
• Coordinate with Marketing to support alignment of value propositions, go-to-market messaging, and sales support materials.

Qualifications

• Degree or Certification in Change Management, Project Management or Program Management or related field.
• 5+ years of experience in B2B operations, sales enablement, change management, program execution, or related fields.
• Experience applying change management principles to drive adoption.
• Strong program or project management skills, with the ability to coordinate cross-functional contributors and track execution.
• Experience supporting contracting or deal execution processes, including document management, issue escalation, and coordination with Legal or Finance.
• Ability to work collaboratively across product, sales, legal, marketing, and regional teams.
• Experience developing SOPs, process guides, or operational playbooks.
• Experience of working in an agile, dynamic, and customer-centric environment.
• Excellent communication, collaboration, presentation, and negotiation skills.
• Proficiency in the business language for PMI (English).
• Possible travel up to 10%.

Benefits

• An excellent total package, with compensation and benefits based upon your geographic location.
• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time.
• Award and bonus opportunities.