[Hiring] Staff Multifamily Business Operations Representative @Sunrun

Role Description

The Staff Project Operations Representative serves as a strategic lead in the end-to-end management of complex project lifecycles, from contract approval and technical sign-offs to final Permission to Operate (PTO).

In this high-impact role, you will manage a portfolio of sophisticated projects while acting as a key partner for channel onboarding and support. Beyond daily execution, this role is a critical driver of scalability, influencing the development of future policies and operational processes as we expand into new products, partners, and markets.

Essential Duties and Responsibilities

• End-to-End Project Orchestration: Lead the full project lifecycle by collaborating with cross-functional teams (Dev, Design, Finance) to drive milestones, manage change orders, and ensure timely project completion.
• Strategic Partner Management: Serve as the primary point of contact for Sales and Install partners; oversee market expansions, facilitate partner onboarding, and deliver training on policy and technical processes.
• Technical Compliance & Quality Assurance: Review technical plan sets, legal contracts, and financial documents to ensure accuracy, SOX compliance, and alignment with Sunrun’s internal policies and financial objectives.
• Data-Driven Process Optimization: Leverage Salesforce and internal databases to perform audits, manage project reporting (daily/weekly/monthly), and identify data trends to improve automation and workflow efficiency.
• Strategic Problem Solving: Navigate project roadblocks by developing creative solutions and managing competing priorities across multiple internal and external departments.

Qualifications

• 4+ years of work experience. Solar and data systems experience a plus.
• Experience with Salesforce.com, Google Suite, and project management tools preferred.
• Flexible and able to prioritize multiple tasks and deadlines, and work independently to resolve problems to deliver results and complete a variety of simultaneous tasks with a high level of organization.
• Ability to work outside of standard business hours, including weekends and evening hours, to meet end-of-quarter targets and deadlines.
• Strong analytical and structured problem-solving skills, along with effective communication skills with peers and other levels and departments.

Company Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.