[Hiring] Solar Project Specialist @Photon Brothers

Role Description

This is a remote, temporary position supporting our California operations team, based out of our San Luis Obispo and Camarillo, CA locations. We are seeking a reliable and tech-savvy Solar Project Specialist to provide short-term coverage for our California project management team. This is a temporary opportunity, estimated at 30 days with potential to extend based on business needs.

Job Responsibilities:

• Serve as the primary point of contact for California customers, fielding inbound calls and inquiries
• Track and communicate project status updates using HubSpot
• Coordinate with internal teams (operations, construction, and site survey) to gather project updates and relay accurate information to customers
• Document customer interactions and follow up on outstanding action items
• Escalate complex technical or rebate-related issues to the appropriate team member
• Assist with general project documentation and administrative tasks as needed

Qualifications

• Minimum of 2 years of experience in a project management role
• Proficiency with HubSpot or comparable CRM platform
• Strong communication skills and a calm, professional demeanor when handling frustrated customers
• Ability to work independently in a remote environment
• Reliable internet connection and availability during standard business hours (Pacific Time)
• Tech savvy with ability to learn internal processes quickly

Requirements

• Experience in solar, construction, or home services industry (preferred)
• Familiarity with California solar programs, including NEM 3.0 and utility processes (PG&E, etc.) (preferred)
• Previous customer-facing administrative experience (preferred)

Benefits

• Pay for this position is $31-$41 per hour, depending on experience.