[Hiring] Senior Technical Project Manager @SymphonyAI

Role Description

Complex financial crime programs need a delivery leader who can connect technical decisions, regulatory expectations, and measurable customer outcomes. As a Senior Technical Project Manager, you’ll own medium to large SensaAI and NetReveal programs from kickoff through production go-live and hypercare. You’ll lead multiple workstreams across AI, data, engineering, and customer teams while holding accountability for scope, budget, delivery quality, regulatory readiness, and customer confidence.

• Own complex delivery.
• Lead multiple concurrent deployments or one multi-stream program with significant budget responsibility from kickoff through go-live and hypercare.
• Make the solution production-ready.
• Challenge technical assumptions across AI models, data pipelines, rules, integrations, model evaluation, explainability, data lineage, and parallel-run design.
• Lead with regulatory rigor.
• Run disciplined programs.
• Put AI to work.
• Guide senior stakeholders.
• Measure value in production.
• Raise the delivery standard.
• Develop project leaders.

Qualifications

• 8 years or more of delivery experience with ownership of medium to large enterprise technology programs, including multiple production deployments and responsibility for substantial budgets.
• 5 years or more of technical project management experience leading cross-functional teams across AI, data, engineering, customer IT, and business operations.
• Deep technical fluency in assessing AI and data architecture, model evaluation, data pipelines, integration design, tuning results, explainability, and production-readiness trade-offs.
• Financial crime domain expertise, understanding AML, transaction monitoring, sanctions, KYC, fraud, or related compliance platforms and the operational workflows they support.
• Model risk and regulatory experience, owning regulator-facing evidence aligned to SR 11-7, SS1/23, or equivalent frameworks without close supervision.
• Commercial judgment in negotiating scope and timelines with senior stakeholders and managing trade-offs within fixed-price contracts, vendor relationships, or partner arrangements.
• Executive communication skills to lead steering committee conversations and write precise risk memos, validation summaries, and status materials that senior leaders rely on.
• A record of leadership without authority, aligning global, cross-functional teams, resolving competing priorities, and making most delivery decisions within your mandate.
• An AI-first mindset, using AI as a practical delivery tool while applying sound judgment to data protection, privacy, governance, and human approval requirements.

Requirements

• End-to-end delivery experience with SensaAI, NetReveal, or another financial crime platform.
• Experience running transaction monitoring tuning, sanctions list refresh, alert-quality benchmarking, or parallel-run activities.
• PMP plus SAFe Program Consultant, Prince2, or an equivalent program delivery certification.
• CAMS or another relevant AML or financial crime certification.
• Experience deploying AI or analytics across on-premise, private cloud, or hybrid bank environments with strict security and data residency requirements.
• Experience building AI accelerators, tuning patterns, or model risk evidence templates reused by other teams.
• Experience leading programs across regions and working with global enterprise clients.
• Prior people leadership or a strong record of developing Technical Project Managers into broader roles.

Company Description

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.