[Hiring] Senior Technical Program Manager @PrizePicks

Role Description

Great engineering teams are good at fixing things; patching bugs, provisioning capacity, responding fast when something breaks. The harder, more valuable skill is resolving things: finding the underlying cause, questioning the original design assumption, and closing the loop so the same problem doesn’t come back wearing a different face.

The Engineering Center of Excellence (Eng CoE) is the function we’re building to make that second skill systemic, starting with two concrete, measurable domains, with room to take on the next process-first problem once this one proves itself: Problem Management and FinOps.

This Technical Program Manager is our first hire into the function. You won’t be inheriting a program, you’ll be building one, proving it on hard metrics, and laying the foundation for Eng CoE to grow into a full team over the next one to two years.

What you'll do:

• Own the incident-to-postmortem-to-follow-up pipeline end to end, ensuring every production incident gets a postmortem that names the underlying cause.
• Build a postmortem discipline that continuously questions the validity of original design assumptions.
• Track follow-up items to closure with rigor: report on completion rate and SLA compliance, escalate stalled items to senior management.
• Start hands-on and heavy-handed on enforcement to build the habit, then hand execution back to teams as the process matures.
• Build cost allocation from the ground up: cost centers, tagging/labeling standards, and a real map from spend to teams.
• Assign accountable owners to every major spend category and run a recurring cost review cadence with them.
• Flag and drive down waste; orphaned resources, over-provisioning, unused commitments.
• Own the metrics that prove this is working and report both practices’ health to leadership on a fixed cadence.
• Build and grow the function itself — stand up the practice solo, then shape it into a full Eng CoE team as it proves its value.

Qualifications

• 10+ years as a TPM in SRE, Infrastructure, Platform, DBRE.
• Real hands-on production experience with enough technical depth to read a postmortem critically.
• Direct experience with cloud cost structures, GCP strongly preferred.
• A track record running or heavily driving postmortem or incident-review processes.
• Comfortable pushing senior engineers and managers for real answers without formal authority.
• A sharp sense for which details matter, capturing those that drive a decision.
• Experience calibrating between direct ownership and delegation of process compliance.
• Data fluency - able to build a report for a leadership audience and defend it through Q&A.

Requirements

• FinOps Foundation exposure or certification; ITIL Problem Management familiarity.
• Prior experience standing up a new function from scratch.

Benefits

• Company-subsidized medical, dental, & vision plans.
• 401(k) plan with company match.
• Annual bonus.
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!).
• Generous paid leave programs, including 16-week paid parental leave and disability benefits.
• Workplace flexibility and modern work schedules focused on getting the job done.
• Company-wide in-person events and team outings.
• Lifestyle enhancement program.
• Company equipment provided (Windows & Mac options).
• Annual performance reviews with opportunities for growth and career development.