[Hiring] Senior Technical Program Manager @SentinelOne

Role Description

As a Senior Technical Program Manager, Services Operations, you will be tasked with driving program execution across several high-priority workstreams within Customer Outcomes, which includes Customer Experience, Services, and Detection & Engineering. This role reports to the Principal Technical Program Manager and will own the operational rhythm for threat intelligence partnerships, AI model program management, and strategic projects.

Primary responsibilities include:

• Support the management of SentinelOne's threat intelligence partnership portfolio, including both external paid data feeds and intelligence-sharing arrangements with strategic partners.
• Coordinate internal intelligence-sharing programs across Information Security, Marketing, and other product teams to ensure threat data is leveraged effectively across the organization.
• Drive partnership lifecycle management, from evaluation and onboarding through ongoing governance, renewals, and performance tracking.
• Serve as the operational point of contact for intelligence partnership coordination and ensure deliverables, data-sharing agreements, and timelines are met.
• Support the program management of SentinelOne's AI model access arrangements within the Customer Outcomes organization.
• Coordinate vendor programs, usage tracking, and cross-functional alignment on model deployment.
• Drive structured planning, execution, and reporting for AI model integration initiatives across related teams.
• Partner with Engineering, Product, and Research teams to translate model capabilities and access terms into actionable project plans with clear milestones and success criteria.
• Track program status, identify risks, and ensure timely delivery of AI-related initiatives from kickoff through implementation.
• Lead program management for high-visibility ThreatOps engagements, including industry evaluations, annual and quarterly threat reports, and other special projects.
• Guide each engagement from initial scope definition through planning, execution, and delivery to ensure all objectives, timelines, and quality standards are met.
• Coordinate cross-functional resources and stakeholders to deliver on project commitments, proactively identifying and mitigating risks along the way.
• Deliver regular, transparent status updates to leadership and stakeholders, and identify process gaps to implement SOPs that improve delivery efficiency.
• Build and maintain structured program cadences, including status reviews, decision logs, dependency tracking, KPI tracking, and stakeholder communications across all workstreams.
• Identify operational friction and recurring execution gaps and translate those into process, tooling, or organizational improvements.
• Communicate requirements for change effectively and quickly, in alignment with broader organizational goals.

Qualifications

• A blend of technical program management rigor and cybersecurity domain knowledge.
• 7 or more years of experience in technical program management, project management, or service delivery within a technology or cybersecurity company.
• Experience managing external vendor and partner relationships, including contract governance, SLAs, data-sharing agreements, and performance tracking.
• Familiarity with AI/ML model deployment, vendor model access programs, or related technical program management in an AI-adjacent domain.
• Strong ability to translate complex technical concepts into actionable project deliverables and success criteria for both technical and non-technical stakeholders.
• Exceptional communication, negotiation, and stakeholder management skills.
• A proactive, accountable approach to problem-solving.
• Bachelor's degree or equivalent experience.
• Experience with cybersecurity solutions (EDR, XDR, threat intelligence platforms) or security operations is highly desirable.
• Experience with threat intelligence programs, MITRE ATT&CK framework, or threat reporting is a significant plus.

Benefits

• Equity & Rewards
• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave
• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance
• Home office allowance
• Mobile phone reimbursement
• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement