[Hiring] Senior Technical Delivery Manager @World Wide Technology Healthcare Solutions

Role Description

The Senior Technical Delivery Manager is a leader responsible for orchestrating end-to-end delivery across WWT’s full portfolio of services. This role ensures operational excellence, drives measurable business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement within our largest and most strategic accounts. The ideal candidate brings deep consulting rigor, technical fluency, and strong executive presence to the role.

Qualifications

• Must be located in Denver, CO or in surrounding locations.
• 12+ years of experience leading large scale technology or transformation programs, with at least 5 years in a senior delivery leadership role.
• Proven success delivering multi-tower programs across infrastructure, cloud, security, or application domains.
• Strong executive presence with the ability to influence senior stakeholders and lead complex governance structures.
• Deep understanding of delivery methodologies (Agile, hybrid, waterfall), PMO governance, and operational frameworks.
• Demonstrated financial acumen including P&L ownership, forecasting, and commercial management.
• Experience leading large, matrixed teams across consulting, engineering, and operations.
• Experience at a Big 4 or top tier consulting firm (preferred).
• Familiarity with WWT’s core technology partners (Cisco, Dell, NetApp, VMware, AWS, Microsoft, Google, Palo Alto, F5, etc.) (preferred).
• Industry expertise in sectors such as energy, healthcare, financial services, or service provider (preferred).
• Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications) (preferred).

Requirements

• Serve as the executive delivery leader and trusted advisor for strategic accounts across WWT.
• Build and maintain long-term relationships with client executives, ensuring alignment between WWT’s capabilities and client priorities.
• Lead executive governance, steering committees, and quarterly business reviews.
• Anticipate client needs, identify risks, and proactively shape solutions that strengthen the client partnership.
• Provide end-to-end oversight of complex, multitower programs spanning:
• Infrastructure modernization (networking, compute, storage, data center)
• Multi-cloud architecture, migration, and operations (AWS, Azure, GCP)
• Security architecture, zero trust, SOC modernization, and threat operations
• Application development, modernization, and DevOps
• Digital workspace, collaboration, and end user experience
• Automation, AIOps, observability, and platform engineering
• Integrate delivery across WWT’s ATC labs, integration centers, consulting teams, and OEM/ISV partners to ensure seamless execution.
• Establish and maintain program governance, KPIs, dashboards, and quality standards consistent with delivery expectations.
• Drive risk management, issue resolution, and cross-functional alignment across engineering, consulting, supply chain, and partner teams.
• Partner with Account Managers, Client Directors, and Consulting Services leadership to shape opportunities across WWT’s portfolio.
• Translate client business challenges into actionable solution architectures, delivery approaches, and execution roadmaps.
• Lead or support pre-sales activities including scoping sessions, solution workshops, ATC briefings, and executive presentations.
• Develop high-quality Statements of Work (SOWs), delivery models, estimates, and risk assessments that balance client value with delivery feasibility and commercial viability.
• Own financial performance for assigned accounts or programs, including revenue, margin, forecasting, backlog, and cost management.
• Lead, mentor, and develop high-performing delivery teams across consulting, engineering, PMO, and operational functions.
• Champion delivery best practices across WWT’s consulting, engineering, and integration capabilities.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program