[Hiring] Senior Scrum Master @General Dynamics Information Technology

Role Description

The Scrum Master supports the Case Management Modernization (CMM) Program for the Administrative Office of the U.S. Courts (AO) by enabling high-performing Agile teams to deliver modernized, cloud-based case management solutions. Serving as a servant leader and facilitator, the Scrum Master ensures that Agile principles and SAFe practices are applied effectively across development, testing, and integration teams working with React, NodeJS, and AWS technologies. This role focuses on optimizing team performance, fostering collaboration, and ensuring the timely delivery of quality software in alignment with the program’s modernization objectives.

Key Responsibilities:

• Leads Agile project management and coordination activities supporting Cloud Engineering Services security initiatives.
• Facilitates Scrum, Kanban, and hybrid Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and release planning.
• Develops, maintains, and prioritizes Agile task backlogs, epics, user stories, and work breakdown structures.
• Coordinates and collaborates with internal stakeholders, technical teams, program leadership, vendors, and non-government entities.
• Implements and supports governance processes associated with ATO lifecycle management.
• Produces and maintains comprehensive technical and operational documentation.
• Develops executive-ready project documentation, status briefings, dashboards, and reporting artifacts.
• Maintains and updates Integrated Master Schedules (IMS).
• Documents project meetings, technical working sessions, governance reviews, action items, decisions, and follow-up activities.
• Develops and delivers training materials, operational knowledge transfer sessions, and user guidance documentation.
• Supports continuous process improvement initiatives by collecting performance metrics and analyzing operational data.
• Monitors program performance against established performance criteria and provides analytical reporting.
• Prepares and delivers biweekly Agile reports and comprehensive Monthly Status Reports (MSRs).
• Tracks, escalates, and mitigates project risks, operational issues, impediments, and dependencies.
• Supports enterprise change control and release coordination activities.
• Provides leadership and guidance in Agile best practices and documentation standards.
• Serves as servant leader for one or more Agile teams.
• Facilitates all core Scrum ceremonies.
• Tracks, monitors, and communicates team progress through Agile metrics.
• Identifies and removes impediments impacting delivery velocity.
• Encourages a culture of collaboration, accountability, and continuous improvement.
• Supports cross-team coordination within the Agile Release Train (ART).
• Coaches team members on Agile best practices and effective collaboration.
• Promotes transparency through dashboards and regular stakeholder updates.

Qualifications

• 5 to 7+ years of experience in Agile development environment.
• Experience with using and implementing the Scaled Agile Framework (SAFe).
• Ability to manage multiple projects and work rapidly in a high tempo environment.
• Experience with software development or working in a software development organization.
• Ability to create, sustain, and enhance fostering of team dynamics and collaboration.
• Certified Scrum Master (CSM) or Agile Certified Scrum Master (PMI-ACP).
• Project Management Professional Certification (PMP).
• SAFe Agilist (SA).
• BA or BS degree.

Requirements

• 7+ years of experience in software development or IT program delivery.
• 3+ years as a Scrum Master in large Agile programs.
• Strong understanding of Scrum, Kanban, and SAFe frameworks.
• Proven ability to manage multiple teams or workstreams in a federal or enterprise modernization setting.
• Experience using Agile lifecycle management tools (Jira, Azure DevOps, Rally).
• Familiarity with DevSecOps workflows, CI/CD pipelines, and Agile delivery metrics.
• Excellent communication, conflict resolution, and stakeholder engagement skills.
• Experience in federal Agile delivery or government modernization programs.
• Familiarity with cloud-native software development (React, NodeJS, AWS).
• Knowledge of Agile quality management and automated testing workflows.
• Exposure to SAFe ART coordination and PI Planning processes.

Benefits

• Variety of medical plan options, some with Health Savings Accounts.
• Dental plan options and a vision plan.
• 401(k) plan with company match.
• Full flex work weeks where possible.
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
• 15 days of paid leave per calendar year for new employees.
• 10 paid holidays per year.
• Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period.
• Short and long-term disability benefits, life, and accident insurance.