[Hiring] Senior Release Manager @PAR Technology

Role Description

A Sr. Release Manager at PAR Technology orchestrates the end-to-end software release lifecycle for enterprise restaurant and retail systems, applying disciplined program management to bring structure, predictability, and accountability to complex delivery. The Release Manager coordinates cross-functional teams such as engineering, DevOps, product, and QA to execute complex, high-frequency deployments across stacks, ensuring safe, reliable production rollouts without service disruptions while operating in a fast-paced environment. This role is also expected to identify and act upon opportunities to apply AI and intelligent tooling to the release process itself — reducing manual effort, surfacing risk earlier, and continuously improving how PAR ships software.

Qualifications

• 5+ years of experience in release management, program management, or project management, within a cross-functional multi-team software development environment.
• Deep understanding and experience with SDLC and Agile and Scrum frameworks.
• Proficiency in delivery and release tooling such as Jira (Administrator level), Confluence, Monday.com, and similar deployment, reporting, and dashboarding tools.
• Demonstrated experience leveraging AI and intelligent tooling to reduce manual effort, accelerate cadence, and continuously improve the release process.
• Superior organizational skills with a strong focus on quality and execution rigor.
• Strong program management capabilities, including building and maintaining detailed release plans, RAID logs, and dependency maps.
• Strong collaboration and relationship-building skills; able to bring together diverse personalities and functions.
• Excellent communication skills, with the ability to document, present, and explain complex technical topics clearly to varied audiences.
• Experience creating executive-ready presentations and presenting to senior leaders.
• Strong listening skills and confidence in asking thoughtful, clarifying, and sometimes difficult questions.
• Passion for working with technical teams and environments.
• Strong leadership and influence skills without formal authority; a true servant leader.
• Excellent facilitation, negotiation, and conflict management skills.
• High degree of ownership, independence, and adaptability in fast-paced settings.

Requirements

• Experience supporting large-scale software releases or platform transformations.
• Strong analytical and problem-solving capabilities.
• Ability to translate ambiguity into structured plans and execution paths.
• Comfort facilitating executive-level and cross-functional meetings.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• Reasonable accommodations to individuals with disabilities in accordance with applicable laws.

Interview Process

• Interview #1: Video Screen with Talent Acquisition
• Interview #2: Video interview with the Hiring Managers
• Interview #3: Video interview with Panel formed of Product and Engineering
• Interview #4: Video interview with Product & Engineering Leadership