[Hiring] Senior Project Manager @Bamboo Health

Role Description

Bamboo Health is building a team of compassionate clinicians and leaders who are committed to improving care access to those in most need. We are seeking a seasoned, highly motivated Senior Project Manager who can bridge clinical, operational, and technical workstreams across provider and payor organizations. This role owns end-to-end project delivery—from initial scoping through go-live and post-launch stabilization—while consulting directly with customers on workflow design to drive results and accelerate implementation timelines.

• Own the full implementation lifecycle for new provider or payor partners, working independently and with minimal oversight to ensure all milestones, deliverables, and outcomes are met on time and within scope.
• Serve as the primary point of contact and trusted advisor for external partners, including health systems, provider networks, and payors.
• Partner with customers and internal clinical and operational teams to design workflows, staffing models, referral pathways, and escalation processes that support successful implementation and accelerate time to value.
• Collaborate with data integration and IT teams to enable connectivity with EHRs, care management platforms, and analytics tools.
• Guide partners through workflow changes, training, and adoption planning to drive results and ensure smooth go-live transitions.
• Maintain project plans and status reports, as well as risks and issues logs.
• Tailor communication of progress, dependencies, and mitigation plans across audiences, from junior project managers to executive leadership, both internally and externally.
• Capture lessons learned and feedback to refine implementation methodology, mentor less experienced project managers, and accelerate future rollouts.
• Manage a portfolio of concurrent implementations, balancing timelines, risks, dependencies, and stakeholder priorities to ensure successful delivery.
• Identify repetitive tasks and partner with team leads to implement scalable automation solutions.

Qualifications

• Bachelor’s degree and 8+ years of combined experience in healthcare project management and account/client success, preferably with exposure to behavioral health, care coordination, or population health in technology enabled services.
• Proven success independently leading complex implementations or partnerships involving provider organizations, payors, or health IT vendors, with minimal oversight.
• Experience with EHR integrations, referral management workflows, or value-based care initiatives strongly preferred.
• A consultative, proactive, solutions-oriented mindset with strong attention to detail.
• Demonstrated ability to navigate ambiguity, solve complex problems, and independently drive projects forward in dynamic environments.
• Strongly empathetic with a keen desire to reduce barriers to behavioral health and social services for the underserved.
• Ability to convey technical information and tailor communication across a range of audiences and levels, from junior project managers to clinicians, administrators, and C-level executives, exercising strong, independent judgment in what and how to communicate with customers.
• PMP (Project Management Professional, PMI) is preferred.
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
• The ability to travel periodically for work.

Benefits

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
• Receive competitive compensation, including health, dental, vision and other benefits.

Company Description

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes.

• From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually.
• We care about every human being's right to the best possible healthcare.
• Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging.