[Hiring] Senior Project Manager @Norton Rose Fulbright

Role Description

As an early adopter of advanced eDiscovery technology and methodologies, the Firm's Global eDiscovery Services Department provides strategic services to our disputes lawyers and clients. Working alongside other talented professionals, you'll be surrounded by an open and collaborative culture that embraces recognition and professional development.

The Sr. Project Manager, eDiscovery Cyber Services leads eDiscovery and data analysis workstreams for complex cyber incident response (CIR) matters, from initial data assessment through review, extraction, normalization, entity resolution, notification and reporting. Partnering with the firm's Cybersecurity practice, clients, forensic providers, review providers and other third parties, the role manages scope, cost, risk, quality and delivery while developing defensible, efficient strategies that make effective use of technology.

• Lead eDiscovery and data analysis strategies for complex CIR matters, including file listing analysis, data assessment, identification of sensitive data, defensible reduction, review, extraction, normalization, entity resolution, notification and reporting.
• Serve as the senior eDiscovery/CIR advisor and primary point of contact for assigned matters, translating technical and data issues into practical strategies, risks, options and recommendations for legal teams, clients and stakeholders.
• Design, validate and document defensible methodologies for data reduction, identification of sensitive data, search term calibration, statistical sampling, analytics and other technology assisted workflows.
• Coordinate with forensic providers, clients, legal teams, vendors and review teams on secure data assessment, transfer, workflow design, quality control, productivity, budgets, timelines and deliverables.
• Develop and manage matter budgets, forecasts, work plans, resource needs, metrics and customized reporting; monitor scope, costs and vendor spend and proactively identify variances.
• Oversee extraction, normalization, entity resolution, deduplication, address validation and development of notification lists, including analysis of anomalies, near duplicates and matching issues using SQL, advanced Excel, scripts, queries or other data transformation techniques as appropriate.
• Support legal teams and clients in interpreting data findings, methodologies, metrics, notification populations and responses to client or regulatory inquiries.
• Serve as an escalation point for complex project, technology and vendor issues while maintaining active ownership of complex matters and delegating effectively.
• Mentor and develop Project Managers, Project Analysts and other team members through coaching, knowledge sharing and guidance on active matters.
• Help shape the department’s Cyber eDiscovery service model, standards, playbooks and process improvement initiatives.
• Evaluate emerging technologies and analytics approaches that may improve quality, efficiency, defensibility or client outcomes.
• Expand consulting, client service and leadership capabilities through increasingly complex matters and initiatives that span multiple practice and business functions.

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position is remote and can therefore be located in any city where we have a US office. Flexibility to visit the office for training or meetings is required.

Qualifications

• Bachelor’s degree required.
• Minimum of five years of progressively responsible experience in eDiscovery, litigation support, legal technology or related consulting, including significant project management responsibility, and at least one year managing or substantially leading matters involving cyber incident response, data breaches or sensitive data review.
• Demonstrated ability to independently manage complex matters with large data volumes; advise attorneys, clients and senior stakeholders on strategy, workflow, risk, cost and technology; and lead multidisciplinary teams, outside providers and escalations.
• Advanced Excel skills required, including XLOOKUP, INDEX/MATCH, Power Query and Power Pivot/DAX; experience analyzing, formatting and reporting on large structured and semi-structured datasets.
• Minimum of three years of Relativity experience, with advanced proficiency in review workflows, analytics and reporting; Relativity Certified Administrator certification preferred but not required.
• Experience with complex structured and unstructured data, including millions of documents or rows of information, sensitive data elements and privacy classifications such as PII and PHI, as well as personal data subject to GDPR.
• Ability to manage multiple projects under rigorous deadlines with limited direction, exercise sound judgment, follow established procedures and remain flexible to support urgent matters outside standard business hours, including early mornings, evenings and occasional weekends.
• Preferred but not required: experience with database tools such as MS SQL, Access or Oracle; scripting or automation using Python, PowerShell or APIs; advanced analytics, machine learning, AI review tools or other emerging technologies; and visualization tools such as Power BI or Tableau.
• Excellent verbal and written communication skills, including the ability to explain complex technical issues clearly to legal teams, clients and non-technical stakeholders.

Benefits

• Access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance.
• Pre-tax benefits such as health savings and flexible spending accounts.
• Participation in a 401(k) savings plan and profit-sharing plans if eligible.
• Access to fertility benefits designed to support fertility and family-forming journeys.
• Commuter benefits where applicable and student loan assistance refinancing options.
• A competitive paid time off plan, providing a minimum of 20 days off based on your role and tenure with the firm.
• Generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren).
• Access to child care support through a back-up care program.
• Entitlement to 11 Firm holidays.