[Hiring] Senior Project Manager @Sapio Sciences

Role Description

Sapio Sciences is seeking a highly motivated and self-starting Project Manager. You will join a rapidly growing team that builds on our recent customer wins, becoming part of an ever-growing global team with the opportunity to help shape our Customer Success organisation. Your knowledge of LIMS, ELN, and SDMS products, and their application within a laboratory setting, will be central to how you deliver our solutions to the delight of our customers — or, if you are new to these products, you should be comfortable learning the processes around this software quickly.

You will prime Sapio deployments and major enhancement projects, owning their success from kick-off through to go-live, and following Sapio's agile deployment methodology to keep customers closely engaged throughout. You will work closely with the Head of Programs and the wider global PM team to secure the right resourcing for each engagement and to establish scalable processes and ways of working across the Customer Success PM organisation.

This is a great opportunity for a self-starting Project Manager who thrives on ownership, is comfortable managing multiple engagements simultaneously, and takes pride in delivering solutions to the delight of our customers.

Qualifications

• Proven experience as a Project Manager
• Experience within Life Sciences, ideally working in a LIMS or ELN software environment
• Substantial experience managing internal and external stakeholders to meet project success, including planning and leading external client workshops and documenting project plans
• BS/BA degree or equivalent in a Life Science (e.g., molecular biology, chemistry) preferred

Requirements

• Self-starter who is happy to learn from first principles
• Highly respected and trusted by the customers you work with
• A natural problem solver and a great communicator
• Focused on activities that add value and avoiding those that do not
• Determined, persistent, customer-centric, and approachable
• Maintains the highest standards of integrity and respect for co-workers, customers, and prospects
• Proven organisational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail
• Strong analytical, problem-solving, and fact-finding skills, with experience of business change and transformation and the ability to advise on best practice
• Excellent listening and presentation skills
• Effective time management and prioritisation skills
• Good computer skills (Excel, PowerPoint, Word, CRM programs)
• Demonstrated success working responsibly and effectively from a home office
• Ability to travel to client sites within Europe
• Agile Project Management certified or demonstrable experience

Benefits

• Collaborative and forward-thinking environment
• Opportunity to help shape the Customer Success organisation
• Work with leading labs around the world