[Hiring] Senior Program Manager @Clinton Health Access Initiative

Role Description

The Senior Program Manager (SPM) will support the vision of revolutionizing care for pregnant women and paving the way to artificial intelligence (AI)-enabled healthcare in low- and middle-income countries (LMICs). This initiative involves:

• Supporting governments to expand access to AI-enabled point-of-care ultrasound (POCUS) and other digitally enabled innovations.
• Managing a complex program to ensure successful implementation of activities by all relevant teams and partners.
• Proactively setting global-level project goals and driving strategy development around this important technology area.
• Maintaining an in-depth understanding of the technical difficulties that impact the sector.

Qualifications

• Master's degree in public health, medicine, business administration, public policy, science, or a related field.
• Seven or more years of experience in a demanding, fast-paced environment (such as management consulting, global health, or investment banking), with a record of growing responsibility.
• Experience owning product access strategy development including market shaping, health system strengthening, and product introduction.
• Track record of independently managing complex, multi-workstream projects through the full cycle, including planning, budgeting, execution, monitoring, and close out, with minimal supervision.
• Experience working with governments and health systems in LMICs, including navigating complex government processes and influencing decisions.
• Experience developing and managing project budgets and grant resources, ensuring resources are aligned to program goals.
• Exceptional relationship and diplomatic skills, including managing senior, politically sensitive relationships with ministries, donors, and implementing partners, and resolving conflict to reach shared results.
• Experience managing and developing staff, ideally including mid-level staff, and building cohesive, high-performing teams.
• Ability to set and carry out a coherent program strategy amid ambiguity, juggling multiple priorities and adapting calmly to shifting timelines.
• Ability to support strong analytical deliverables and use data to diagnose problems, inform strategy, and track progress.
• Excellent written and verbal communication, including turning complex information into clear recommendations and polished materials (PowerPoint, Word) for government, donor, and other senior audiences.
• Comfortable using AI tools in daily work, understands the opportunities and threats of its use, and is interested in how AI-enabled technologies can strengthen health systems.
• Self-motivated and effective in a geographically dispersed, matrixed team across time zones and cultures.
• Strong work ethic, integrity, and commitment to CHAI's mission and to diversity, equity, and inclusion.
• Technical knowledge of maternal and newborn health, imaging technology, medical device regulation, and related topics are strong advantages.

Requirements

• Drive the process to develop a product access and program implementation strategy for AI POCUS in collaboration with the relevant project teams and WNH leadership.
• Cultivate technical expertise on AI-enabled POCUS and maternal and newborn health as needed to function as the dedicated product access strategy lead.
• Support the translation of CHAI’s market shaping and implementation strategy into practical, achievable project activities in partnership with project teams.
• Leverage program data and insights to constantly monitor strategy, identify threats and opportunities, and adapt the program as needed in consultation with manager.
• Drive strategic discussions and knowledge-sharing as relevant, including identifying linkages with other CHAI work and ensuring project plans are integrated with other team priorities.
• Oversee work planning, deploy sound project management skills to ensure quality, timely execution of project activities across project teams, identifying and mitigating risks where needed.
• Identify the need for and provide surge support across program activities as needed, including supporting assessment activities, the global platform, in-country implementation, and other activities as needed.
• Manage day-to-day engagement with donors to ensure ongoing alignment.
• Ensure the appropriate use of program resources, including supporting financial management and advising on resource trade-offs.
• Track progress against milestones, proactively identifying and mitigating risks.
• Lead the preparation of donor reports and funding approval processes.
• Proactively identify opportunities for better ways of working and sharing information across the project and develop processes to support the outcomes.
• Serve as a point of contact for project partners (research partners, subgrantees, other CHAI teams, etc.) on POCUS and project work and cultivate a strong working relationship.
• Represent CHAI in global technical working groups and coordination meetings related to AI-enabled POCUS and maternal and newborn health, elevating CHAI’s role in the sector.
• Shape materials, deliverables, and key messages for senior internal and external stakeholders.
• Model CHAI's values and actively contribute to team culture-building initiatives, including Diversity, Equity, and Inclusion efforts.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Supportive work environment that values diversity and inclusion.