[Hiring] Senior Principal Transformation Strategist @UKG

Role Description

The Enterprise Transformation Lead is a senior individual contributor who leads selected, high-priority transformations across UKG. Reporting directly to the Head of Enterprise Transformation, you will partner with executive sponsors and business leaders to turn complex, cross-functional priorities into clear initiatives with measurable outcomes.

This role works across the business, bringing together leaders and teams from functions such as Sales, Marketing, Customer Experience, Finance, Product and Technology. You’ll help them align on the problem to solve, make decisions across organizational boundaries and move from strategy to changes that improve how UKG operates and serves its customers.

You’ll partner with Program Managers, Business Process & Experience Design, Change & Adoption, and functional business and technology owners. Success depends on building trust, influencing without direct authority and keeping the full initiative connected—from business outcomes and process design through delivery and adoption.

Key Responsibilities

• Lead selected enterprise transformations from initial framing through implementation, adoption and outcome review.
• Partner with executive sponsors and business leaders to define the problem, intended outcomes, scope, success measures and key decisions.
• Bring cross-functional leaders together to align priorities, clarify ownership and resolve differences in perspective or organizational goals.
• Connect business, technology, data, AI and operational considerations in one integrated view of the transformation.
• Work with Program Managers to maintain visibility into milestones, dependencies, risks, decisions and delivery progress across participating teams.
• Partner with Process & Experience Design to shape future processes, roles and customer or employee experiences with business owners.
• Partner with Change & Adoption to prepare leaders and employees for new ways of working and support sustained adoption.
• Identify barriers early and engage the right business and functional leaders to address issues that threaten outcomes or timing.
• Keep the initiative focused on business results, adjusting scope or approach as value, feasibility and capacity become clearer.
• Communicate progress, tradeoffs and decisions clearly to executives, business leaders and delivery teams.
• Capture lessons from each transformation and help strengthen UKG’s approach to cross-functional change.

Qualifications

• 10+ years of experience leading complex business transformations, enterprise programs, management consulting engagements or cross-functional initiatives.
• Demonstrated ability to lead senior business stakeholders through ambiguous, high-impact challenges.
• Experience aligning leaders across multiple functions around shared outcomes, decisions and accountabilities.
• Ability to influence without direct authority and make progress in a matrixed organization.
• Experience translating strategy into an actionable initiative with clear outcomes, ownership and decision-making.
• Strong executive communication, facilitation and problem-solving skills.
• Ability to connect business process, technology, data, people and change considerations in one integrated view.
• Sound judgment, adaptability and comfort working in an environment where priorities and solutions continue to evolve.

Preferred Qualifications

• Experience in enterprise software, B2B SaaS or a similarly complex technology environment.
• Experience leading transformations across functions such as Sales, Marketing, Customer Experience, Finance, Product or Technology.
• Experience with customer journey transformation, operating model change, AI-enabled process redesign or large-scale organizational change.
• Experience working with executive teams, business leaders and cross-functional delivery teams.
• Management consulting experience or equivalent experience leading complex enterprise transformations.
• Familiarity with value tracking, change adoption, program governance and portfolio prioritization.

Benefits

The pay range for this position is $169,400 to $241,400. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at UKG Benefits .