Back to Remote jobs >
Project Management
Senior Manager of Business Applications & Operations
@Kimberlite
[Hiring] Senior Manager of Business Applications & Operations @Kimberlite
Mar 18, 2025 - Kimberlite is hiring a remote Senior Manager of Business Applications & Operations. 💸 Salary: competitive compensation. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a Senior Manager of Business Applications & Operations to join our team. This will be a strategic and hands-on leader responsible for owning and optimizing the tech stack that enables our business to operate efficiently. This role is ideal for a systems-driven operational leader who thrives in fast-paced environments, ensuring business processes remain efficient, scalable, and aligned with company objectives. As the first dedicated Business Applications hire at this level, this individual will play a pivotal role in shaping how we leverage technology, streamline operations, and maintain a high standard of execution across teams.
Key Responsibilities
-
Business Applications Strategy & Management
- Own and administer critical business applications, including Salesforce, NetSuite, Microsoft Office 365 (SharePoint, Teams, etc.), HappyFox, Jira, DocuSign, Breezy, Recurly, Asana, Grasshopper, Slack, Zoom, and BigTime.
- Lead system implementations, migrations, and enhancements, ensuring seamless adoption and alignment with business goals.
- Define and drive the business applications roadmap, identifying and prioritizing technology needs in collaboration with leadership and key stakeholders.
- Partner with functional leaders across Sales, Marketing, Partnerships, Customer Experience, Finance, Product, and Engineering to optimize workflows, automate processes, and improve data integrity.
- Oversee system governance, ensuring data security, compliance, and system performance standards are met.
- Maintain inventory of company laptops and proactively assess purchasing needs. Monitor IT needs in partnership with our managed service provider.
- Own and manage external vendor and contractor relationships, ensuring high-quality service and alignment with company needs.
-
Operational Excellence & Process Optimization
- Serve as a key operational leader, ensuring that business processes across the company remain scalable, efficient, and aligned with company strategy.
- Support teams by implementing best practices in systems management, business automation, and data flow across platforms.
- Establish and manage an intake and prioritization process for system enhancements and process improvements, ensuring alignment with business goals.
- Drive cross-functional initiatives to streamline, document, and improve operational processes.
-
Leadership & Team Oversight
- Build and scale the Business Applications function, including hiring, developing, and retaining top talent as the team grows.
- Foster a culture of continuous improvement and collaboration, ensuring the team is aligned with business priorities and empowered to drive impact.
-
Security Compliance & Risk Management
- Oversee SOC2, GDPR, and HIPPA compliance, ensuring all controls, deliverables, and evidence collection processes are maintained.
- Partner with IT, Security, and Compliance teams to ensure all systems are secure and adhere to internal policies and external regulations.
- Own the response process for IT security questionnaires from customers and prospects, leveraging compliance knowledge bases to provide accurate and efficient answers.
- Work with the Engineering team to conduct and improve annual control tests, including disaster recovery, incident response, and risk management initiatives.
- Point of contact for all compliance inquiries; Ensure all employees are properly trained and aware of security compliance responsibilities.
Qualifications
- Bachelor’s degree or equivalent experience in Business Systems, Operations, Information Technology, or a related field.
- 7+ years of experience managing business applications and operations, with demonstrated leadership in owning company-wide systems.
- Strong understanding of Salesforce, NetSuite, and business automation tools; experience implementing new platforms is a plus.
- Proven track record of optimizing and scaling business processes through technology.
- Experience in cross-functional leadership, working closely with stakeholders to drive operational improvements.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously.
- Familiarity with SOC2, GDPR, and HIPPA compliance, risk management, and security best practices.
- Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced environment.
- Ability to effectively communicate complex technical concepts to non-technical stakeholders.
Compensation & Benefits
- Competitive compensation
- Competitive healthcare benefits
- Unlimited vacation
- Internet allowance
- Home office expense reimbursement
- 401(k) employer contributions
- Birthdays off
- Charitable contribution program
Experience Requirements
- Mid Level
Similar Remote Jobs
More jobs at Kimberlite
-
All others unspecified USAMar 18, 2025
-
Software Development unspecified IndiaFeb 05, 2025
More Project Management jobs
-
Project Management $105,000 - $133,000 per year + equity + benefits USAMar 19, 2025 -
Project Management unspecified EuropeMar 19, 2025
More jobs in USA
-
Finance / Legal hourly pay of $26.50 - $31.25 USAMar 19, 2025
-
Project Management $105,000 - $133,000 per year + equity + benefits USAMar 19, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 52,257 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
competitive compensation
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Senior Manager of Business Applications & Operations
Apply for this position
Unlock
52,257
Remote Jobs
