[Hiring] Senior Manager-Agile Practice Management @CVS Health

Role Description

The Sr. Manager, Agile Practice Management is a senior delivery leader responsible for advancing enterprise agile practices, strengthening delivery governance, and enabling predictable execution across complex programs and portfolios. This role operates at the intersection of strategy, portfolio execution, agile practice development, and organizational change.

The Sr. Manager partners with business, technology, product, operations, and senior leadership teams to translate strategic priorities into executable roadmaps, establish scalable delivery models, and ensure initiatives are governed with clear accountability, transparent reporting, disciplined risk management, and measurable business outcomes.

This position will be responsible for:

• Leading complex programs, portfolios, and cross-functional initiatives that require coordination across business, product, technology, operations, compliance, and delivery teams.
• Translating enterprise strategy into executable delivery plans, roadmaps, milestones, governance structures, and measurable outcomes.
• Guiding portfolio sequencing, prioritization tradeoffs, resource planning, and funding recommendations to support strategic business objectives.
• Ensuring delivery commitments are managed with discipline across scope, schedule, budget, quality, dependencies, risks, issues, and decisions.
• Developing, reinforcing, and continuously improving agile governance standards, delivery practices, tools, templates, reporting expectations, and operating rhythms across the organization.
• Driving consistent adoption of agile principles, product-oriented delivery practices, Product Development Lifecycle expectations, and portfolio governance disciplines.
• Identifying opportunities to simplify delivery processes, reduce duplication, improve transparency, and scale repeatable practices across teams and portfolios.
• Researching emerging agile concepts, benchmarks, industry practices, and delivery models to inform continuous improvement within the agile practice.
• Anticipating enterprise-level risks, systemic delivery challenges, dependency impacts, and barriers to execution; developing path-to-green plans and recommendations for resolution.
• Establishing meaningful metrics, dashboards, portfolio reporting, and executive summaries that provide clear insight into progress, outcomes, risks, and decisions needed.
• Framing complex delivery information into concise, executive-ready narratives that enable senior leaders to understand status, tradeoffs, impacts, and recommended actions.
• Maintaining readiness for audit, regulatory, financial, and operational expectations by ensuring appropriate documentation, controls, and delivery governance are in place.
• Serving as a trusted thought partner to senior leaders, product owners, business partners, and delivery teams by providing recommendations, escalation support, and decision framing.
• Building cross-functional alignment across matrixed teams by clarifying ownership, decision rights, dependencies, communication channels, and escalation paths.
• Influencing stakeholders at multiple levels of the organization to gain alignment on priorities, delivery models, governance expectations, and change adoption.
• Communicating confidently with large and senior audiences, bringing a clear point of view, recommendations, and action-oriented next steps.
• Coaching, mentoring, and developing project managers, scrum masters, delivery leads, and cross-functional partners to strengthen delivery capability and agile maturity.
• Promoting self-organization, accountability, collaboration, transparency, and continuous improvement across teams.
• Leading through ambiguity and change by helping teams stay aligned, focused, and resilient during shifting priorities or high-risk delivery moments.
• Creating reusable standards, playbooks, templates, and governance artifacts that enable consistent delivery practices beyond individual initiatives.

Qualifications

• 7+ years experience in Agile and/or Project Management working with cross-functional teams.
• 5+ years experience in leading program delivery efforts within a large organization.
• 2+ years experience in managing a team of PMs/SMs.
• Understanding of software development methodologies.
• Experience with budget forecasting.
• Proficient in Microsoft, work management (e.g., JIRA), and budget management tools.

Preferred Qualifications

• 5+ years experience managing Medicare technology initiatives.
• SM and/or PMP certification desired.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualifications.

Pay Range

The typical pay range for this role is: $106,605.00 - $284,280.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

We anticipate the application window for this opening will close on: 08/17/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.