[Hiring] Senior IT Project Manager @ICF

Role Description

ICF’s Digital Modernization Division is seeking a Senior ServiceNow Project Manager to support upcoming needs with our federal customers. The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems critical to the Department of Treasury IT mission.

As Senior Project Manager/Configuration Manager, you would:

• Coordinate teams of architects, analysts, developers, and designers to support multiple engagements via Change and Release management.
• Serve as a key partner to customer POCs, development project managers, and O&M project managers.
• Track and support completion of high-quality deliverables.
• Assist with team management tasks.
• Demonstrate an ability and desire to continually learn new technologies.
• Translate client needs using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes.

Qualifications

• Bachelor's degree in technology related field or business.
• US Citizenship is required (required by the federal government for this position).
• Must be able to obtain Public Trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.).
• 10+ years of management experience.
• 6+ years of experience with release and configuration management of IT projects.
• 5+ years of experience supporting federal clients on IT/software projects, preferably utilizing Agile/SAFe methodology.
• 3+ years of experience in leading multiple teams.
• ServiceNow Certified System Administrator (CSA) certification.
• Certified Scrum Master (CSM) certification or equivalent Agile project delivery certification.

Requirements

• Expertise with Agile Scrum methodology and SAFe.
• Experience supporting Federal government IT programs and delivery organizations.
• Experience with low-code, no-code platforms such as Salesforce, Appian, and ServiceNow.
• Ability to communicate technical concepts and solution approaches to non-technical stakeholders.
• 3+ years’ experience managing distributed teams in support of geographically dispersed customers.
• The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment.
• Experience with project management tools (e.g., Jira, Confluence, Microsoft Project, SharePoint).
• Experience leading Agile/Scrum ceremonies and facilitating collaboration across business and technical teams.
• Experience translating business requirements into technical solutions within low-code/no-code platforms such as ServiceNow.
• Experience supporting software implementation, application modernization, and Operations & Maintenance (O&M) initiatives.

Benefits

• Competitive salary range: $119,323.00 - $202,850.00.
• Remote work flexibility within the U.S.
• Comprehensive benefits package.