[Hiring] Senior IT Project Manager @NTT DATA Services

Role Description

We are currently seeking a Senior IT Project Manager - Oracle EBS Upgrade - REMOTE to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US). We are seeking an experienced Senior IT Project Manager to lead a complex, enterprise-scale Oracle E-Business Suite (EBS) upgrade from initial planning through production deployment, hypercare, and stabilization.

The ideal candidate will have:

• 10+ years of IT project/program management experience, including hands-on leadership of at least two full-lifecycle Oracle EBS upgrades or major Oracle EBS transformation initiatives.

This role will be responsible for managing the overall:

• Scope
• Schedule
• Budget
• Resources
• Risks
• Dependencies
• Governance
• Vendors
• Testing
• Cutover
• Stakeholder communications

The Project Manager will coordinate across:

• Business
• Functional
• Application
• Technical
• Database
• Infrastructure
• Integration
• Security
• Testing
• Third-party teams

Day to Day Responsibilities:

• Lead the end-to-end Oracle EBS upgrade lifecycle, including planning, assessment, design, build, remediation, testing, deployment, hypercare, stabilization, and project closure.
• Develop and maintain the overall upgrade strategy, roadmap, delivery milestones, and integrated project schedule.
• Coordinate activities across Oracle EBS applications, databases, infrastructure, integrations, security, customizations, environments, and third-party applications.
• Ensure application, technical, infrastructure, and business workstreams remain aligned throughout the upgrade.
• Manage upgrade dependencies, compatibility considerations, customization remediation, integration readiness, and environment planning.

Project Planning & Delivery Management:

• Develop and manage the Integrated Project Plan, including milestones, critical path, dependencies, resources, budgets, and delivery schedules.
• Manage multiple concurrent workstreams across business and technology organizations.
• Track project progress against scope, schedule, budget, quality, and resource commitments.
• Identify schedule conflicts, resource constraints, and cross-workstream dependencies and drive them to resolution.
• Ensure project deliverables, documentation, approvals, and stage-gate requirements are completed according to agreed timelines.

Governance, RAID & Change Control:

• Establish and manage effective project governance and operating cadence.
• Maintain comprehensive RAID logs covering Risks, Assumptions, Issues, and Dependencies.
• Drive risk identification, mitigation planning, issue resolution, and appropriate escalation.
• Establish and manage project change-control processes, including assessment of scope, schedule, resource, and financial impacts.
• Facilitate project governance meetings, leadership reviews, and decision-making forums.
• Provide clear and concise project health reporting, milestone tracking, and executive dashboards.

Testing Governance:

• Lead overall testing governance across:
• System Integration Testing (SIT)
• Regression Testing
• User Acceptance Testing (UAT)
• Performance Testing
• Security Testing
• Coordinate testing schedules, environment readiness, business participation, and entry/exit criteria.
• Oversee defect management, prioritization, resolution, and escalation.
• Ensure critical business processes, integrations, customizations, and interfaces are appropriately validated before production deployment.
• Drive business and operational readiness for go-live.

Cutover & Go-Live Management:

• Develop and manage the comprehensive cutover strategy and detailed cutover plan.
• Coordinate and lead mock cutovers / dress rehearsals to validate deployment procedures and timing.
• Establish production readiness and go/no-go criteria.
• Lead production deployment and command-center activities across all participating teams.
• Coordinate business, application, infrastructure, integration, security, database, and vendor teams during cutover.
• Manage post-production hypercare and stabilization, ensuring issues are prioritized and resolved effectively.
• Facilitate transition to steady-state production support and formal project closure.

Stakeholder & Executive Management:

• Serve as the primary project management interface across business and IT stakeholders.
• Facilitate executive steering committee meetings, project governance reviews, and cross-functional workstream meetings.
• Communicate project status, risks, dependencies, decisions, financials, and milestones clearly to senior leadership.
• Drive timely decision-making and escalate critical issues when necessary.
• Build alignment among business stakeholders, technology teams, and external delivery partners.

Vendor & Partner Management:

• Coordinate internal teams, contractors, Oracle resources, implementation partners, consulting organizations, system integrators, and third-party vendors.
• Establish clear ownership and accountability for vendor deliverables.
• Track partner commitments, dependencies, deliverable quality, and schedule performance.
• Facilitate resolution of cross-vendor and cross-team dependencies.

Financial & Resource Management:

• Manage project budgets, forecasts, financial performance, and resource capacity.
• Monitor actuals against forecasts and identify financial or resource risks.
• Manage project staffing requirements and capacity across multiple workstreams.
• Maintain project metrics, documentation, dashboards, and executive-level reporting.

Qualifications

• 10+ years of IT Project / Program Management experience, including large-scale enterprise application implementations, upgrades, or transformation programs.
• 5 to 7 years of hands-on project management experience leading at least two full-lifecycle Oracle EBS upgrades or major Oracle EBS transformation initiatives.
• 5+ years of demonstrated experience managing mid- to high-complexity ERP/application upgrade programs involving multiple business functions, integrations, technical dependencies, and workstreams.
• 5+ years of strong understanding of Oracle EBS architecture, modules, integrations, customizations, environments, and upgrade dependencies.
• 5+ years of experience managing Oracle EBS upgrade activities including:
• Impact assessments
• Customization remediation
• Integration testing
• Regression testing
• UAT
• Performance testing
• Cutover
• Production deployment
• Hypercare and stabilization

Requirements

• Experience managing Oracle EBS Release 12.2.x upgrades.
• Strong familiarity with Oracle EBS functional areas, integrations, customizations, and supporting Oracle technologies.
• Experience delivering ERP/application programs within regulated environments.
• Experience supporting global or multi-business-unit deployments.
• Experience working with geographically distributed business and technology teams.
• PMP, PgMP, PMI-ACP, SAFe, Scrum, or similar project/program management certification.
• Experience with Thermo Fisher Project Governance is highly desirable.
• Strong experience managing large cross-functional and multi-workstream teams.
• Proven experience developing and managing:
• Integrated project plans
• RAID logs
• Dependency management
• Change control
• Testing governance
• Cutover plans
• Executive reporting
• Experience managing implementation partners, consulting organizations, system integrators, and third-party vendors.
• Strong executive communication, stakeholder management, facilitation, negotiation, risk management, and problem-solving capabilities.
• Working knowledge of SDLC, release management, testing methodologies, and IT change-control processes.
• Experience with project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, Confluence, ServiceNow, or equivalent.
• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, a related discipline, or equivalent professional experience.

Benefits

• Medical, dental, and vision insurance with an employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.