[Hiring] Senior IT Program Manager @TD SYNNEX

Role Description

The Senior IT Program Manager leads strategic, multimillion-dollar enterprise programs with global scope and executive visibility. This role is for an accomplished program leader who can move seamlessly between strategy and execution, partnering with C-suite leaders while driving complex initiatives through measurable business outcomes.

As the single point of accountability, you will:

• Lead complex, multimillion-dollar enterprise programs from strategy and planning through execution, go-live, operational transition, and benefits realization.
• Translate strategic objectives into integrated execution plans spanning multiple projects, workstreams, regions, and functions.
• Serve as the primary point of accountability for program performance, directly managing critical projects and coordinating other project managers as needed.
• Drive business, IT, Finance, Procurement, Change Management, vendors, and other teams toward common objectives, commitments, and measurable outcomes.
• Lead through influence, creating accountability across global teams that may not directly report to you.
• Build trusted relationships with C-suite executives, senior business leaders, IT leadership, regional leaders, and program sponsors.
• Lead executive governance and steering committees, clearly communicating program status, business impact, risks, recommendations, and decisions required.
• Facilitate complex decisions, challenge assumptions when appropriate, and align senior stakeholders with competing priorities.
• Proactively identify and resolve risks, dependencies, resource constraints, and execution gaps while maintaining accountability for scope, schedule, budget, quality, and milestones.
• Establish program governance, including executive reporting, change control, decision management, and appropriate escalation.
• Manage program financials, including budgets, forecasts, actuals, vendor costs, and future-year financial impacts.
• Partner with sponsors to define measurable KPIs, benefit owners, baselines, and targets and track benefits through implementation and adoption.
• Incorporate change management, adoption, and operational readiness into the overall program plan to support successful implementation and transition.
• Coach and mentor project managers and help strengthen program management practices across the organization.

Qualifications

• 10–15 years of relevant experience, including demonstrated success leading large, complex, global IT or technology-enabled business programs.
• Proven experience leading multimillion-dollar initiatives involving multiple projects, functions, regions, and executive stakeholders.
• Significant experience working directly with C-suite and senior executives, including presenting recommendations, facilitating decisions, communicating risk, and appropriately challenging direction.
• Demonstrated ability to move between strategy and hands-on execution, translating broad objectives and ambiguity into structured plans and measurable results.
• Proven ability to lead through influence and drive accountability within highly matrixed organizations.
• Strong program management expertise across integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.
• Experience connecting program investments and deliverables to measurable business benefits and KPIs.
• Strong executive communication, presentation, facilitation, negotiation, and stakeholder-management capabilities.
• Experience working across predictive, agile, and hybrid delivery environments.
• Working knowledge of enterprise technology, including applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.
• Ability to engage effectively with architects, engineers, and technology leaders, ask the right questions, and identify technical risks and dependencies without being the technical owner.
• Advanced experience with program and reporting tools such as Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.
• Bachelor’s degree required; master’s or postgraduate degree preferred.
• PMP or equivalent certification required. PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change-management certification is a plus.
• Comfortable operating in ambiguity, managing competing priorities, and driving results in a fast-moving global environment.

Requirements

• Remote position with candidates located in the Eastern Time Zone.
• Ability to participate in meetings across global time zones.
• Occasional travel may be required.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.