[Hiring] Senior Director, Rapid Deployment Services @Graebel Companies

Role Description

This role is based remotely in the US with a preference for candidates in the Denver Metro Area.

The Senior Director of Rapid Deployment Services is a senior strategic leadership role responsible for setting the direction, scaling the operating model, and overseeing the execution of rapid-deployment support services for large, complex data center projects. This leader is accountable for delivering high-impact, mission-critical solutions across multiple concurrent sites, ensuring operational readiness, service excellence, and consistent performance in fast-paced, high-growth environments.

This role serves as the executive client partner for key accounts and as a senior internal leader who aligns operations, supplier strategy, and commercial priorities to achieve business objectives.

The ideal candidate brings a strong blend of:

• Project management
• Operational discipline
• Executive presence
• Financial acumen
• Business development capability

With the ability to lead through ambiguity, influence across functions, and build scalable solutions that support long-term growth.

Key Responsibilities

• Program & Project Leadership
  • Lead the strategy and end-to-end delivery of rapid deployment service programs across multiple data center sites and client engagements simultaneously.
  • Establish scalable operating models, governance frameworks, and deployment standards to support high-volume, time-sensitive execution.
  • Own program performance across timelines, budgets, risk mitigation, service quality, and delivery milestones.
  • Drive cross-program consistency, operational rigor, and continuous improvement through standardized processes and clear accountability.
• Logistics & On-Site Service Delivery
  • Direct the planning and execution of critical on-site services, including, but not limited to:
    • Temporary housing and accommodations
    • Catering and food service operations
    • Shuttle and transportation logistics
    • Temporary structures (tents, staging areas, office setups)
    • Portable sanitation and site facilities
  • Ensure all services meet client expectations, contractual commitments, regulatory requirements, and safety standards.
  • Anticipate and proactively resolve operational risks, site readiness issues, and service disruptions in partnership with internal and external stakeholders.
• Client & Account Management
  • Serve as the senior relationship leader for key client stakeholders, building trust and credibility at both operational and executive levels.
  • Ensure alignment on scope, priorities, performance expectations, and evolving client needs across complex engagements.
  • Provide executive-level updates on program status, risks, mitigation strategies, and performance metrics.
  • Identify and lead opportunities to deepen strategic partnerships, expand services, and increase account value.
• New Business Development
  • Partner with sales and executive leadership to drive new business development within data center, AI infrastructure, and large-scale construction environments.
  • Shape client solutions by translating operational requirements into scalable, differentiated service offerings.
  • Lead or contribute to RFP responses, proposals, pricing discussions, and client presentations with strong operational and commercial insight.
  • Monitor market trends, client priorities, and competitive dynamics to inform service innovation and go-to-market strategy.
  • Leverage executive relationships and delivery credibility to generate pipeline growth and cross-sell additional services.
• Vendor & Supplier Management
  • Partner with supplier development and procurement leaders to shape sourcing strategies, negotiate commercial terms, and manage supplier relationships across multiple service categories.
  • Establish clear performance expectations and ensure vendor execution aligns with service levels, quality standards, compliance requirements, and cost targets.
  • Drive continuous improvement, supplier accountability, and risk management across the extended service ecosystem.
  • Oversee complex subcontracting arrangements and multi-vendor service integrations to support seamless site operations.
• Operational Strategy & Execution
  • Develop and execute operational strategies that improve scalability, responsiveness, cost efficiency, and delivery performance.
  • Implement best practices, tools, dashboards, and reporting frameworks that enable visibility, accountability, and informed decision-making.
  • Use data and performance insights to optimize execution, allocate resources effectively, and support strategic decisions.
  • Influence and align cross-functional partners across operations, finance, legal, procurement, and commercial teams to deliver integrated solutions.
• Team Leadership
  • Build, lead, and develop a high-performing team capable of supporting rapid growth and complex client demands.
  • Create a culture of accountability, responsiveness, collaboration, and operational excellence.
  • Set clear roles, decision rights, performance expectations, and development priorities across the team.
  • Coach leaders and team members, strengthen bench depth, and support succession planning for critical roles.

Required Skills

• Advanced program and project leadership capabilities, with the ability to manage multiple complex initiatives simultaneously.
• Deep understanding of logistics, field operations, and site services, particularly in remote, high-demand, or rapidly changing environments.
• Strong commercial and financial acumen, including budgeting, cost control, pricing support, and margin awareness.
• Executive-level communication, stakeholder management, and influencing skills.
• Ability to operate strategically while remaining close enough to execution to remove barriers and accelerate results.
• Strong judgment, decision-making capability, and comfort navigating ambiguity and complexity.