[Hiring] Senior Director, Rapid Deployment Services @Graebel Companies, Inc.

Role Description

This role is based remotely in the US with a preference for candidates in the Denver Metro Area.

The Senior Director of Rapid Deployment Services is a senior strategic leadership role responsible for setting the direction, scaling the operating model, and overseeing the execution of rapid-deployment support services for large, complex data center projects. This leader is accountable for delivering high-impact, mission-critical solutions across multiple concurrent sites, ensuring operational readiness, service excellence, and consistent performance in fast-paced, high-growth environments.

This role serves as the executive client partner for key accounts and as a senior internal leader who aligns operations, supplier strategy, and commercial priorities to achieve business objectives. The ideal candidate brings a strong blend of project management, operational discipline, executive presence, financial acumen, and business development capability, with the ability to lead through ambiguity, influence across functions, and build scalable solutions that support long-term growth.

Key Responsibilities

• Program & Project Leadership
  • Lead the strategy and end-to-end delivery of rapid deployment service programs across multiple data center sites and client engagements simultaneously.
  • Establish scalable operating models, governance frameworks, and deployment standards to support high-volume, time-sensitive execution.
  • Own program performance across timelines, budgets, risk mitigation, service quality, and delivery milestones.
  • Drive cross-program consistency, operational rigor, and continuous improvement through standardized processes and clear accountability.
• Logistics & On-Site Service Delivery
  • Direct the planning and execution of critical on-site services, including, but not limited to:
    • Temporary housing and accommodations
    • Catering and food service operations
    • Shuttle and transportation logistics
    • Temporary structures (tents, staging areas, office setups)
    • Portable sanitation and site facilities
  • Ensure all services meet client expectations, contractual commitments, regulatory requirements, and safety standards.
  • Anticipate and proactively resolve operational risks, site readiness issues, and service disruptions in partnership with internal and external stakeholders.
• Client & Account Management
  • Serve as the senior relationship leader for key client stakeholders, building trust and credibility at both operational and executive levels.
  • Ensure alignment on scope, priorities, performance expectations, and evolving client needs across complex engagements.
  • Provide executive-level updates on program status, risks, mitigation strategies, and performance metrics.
  • Identify and lead opportunities to deepen strategic partnerships, expand services, and increase account value.
• New Business Development
  • Partner with sales and executive leadership to drive new business development within data center, AI infrastructure, and large-scale construction environments.
  • Shape client solutions by translating operational requirements into scalable, differentiated service offerings.
  • Lead or contribute to RFP responses, proposals, pricing discussions, and client presentations with strong operational and commercial insight.
  • Monitor market trends, client priorities, and competitive dynamics to inform service innovation and go-to-market strategy.
  • Leverage executive relationships and delivery credibility to generate pipeline growth and cross-sell additional services.
• Vendor & Supplier Management
  • Partner with supplier development and procurement leaders to shape sourcing strategies, negotiate commercial terms, and manage supplier relationships across multiple service categories.
  • Establish clear performance expectations and ensure vendor execution aligns with service levels, quality standards, compliance requirements, and cost targets.
  • Drive continuous improvement, supplier accountability, and risk management across the extended service ecosystem.
  • Oversee complex subcontracting arrangements and multi-vendor service integrations to support seamless site operations.
• Operational Strategy & Execution
  • Develop and execute operational strategies that improve scalability, responsiveness, cost efficiency, and delivery performance.
  • Implement best practices, tools, dashboards, and reporting frameworks that enable visibility, accountability, and informed decision-making.
  • Use data and performance insights to optimize execution, allocate resources effectively, and support strategic decisions.
  • Influence and align cross-functional partners across operations, finance, legal, procurement, and commercial teams to deliver integrated solutions.
• Team Leadership
  • Build, lead, and develop a high-performing team capable of supporting rapid growth and complex client demands.
  • Create a culture of accountability, responsiveness, collaboration, and operational excellence.
  • Set clear roles, decision rights, performance expectations, and development priorities across the team.
  • Coach leaders and team members, strengthen bench depth, and support succession planning for critical roles.

Qualifications

• Strong blend of project management, operational discipline, executive presence, financial acumen, and business development capability.
• Ability to lead through ambiguity and influence across functions.
• Experience in building scalable solutions that support long-term growth.

Requirements

• Experience in managing large, complex data center projects.
• Proven track record in operational excellence and service delivery.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.