[Hiring] Senior Director, Live Programs @Eyes On Eyecare

Role Description

We are looking for an independent, organized, and highly motivated Senior Director, Live Programs to make our live programs happen. More of our clients are asking us to put their brand in a room with the right doctors, and this individual will be the one who makes those rooms worth being in.

The Senior Director, Live Programs will report to our VP of Client Services and will own every live program our sales team sells, from kickoff to final report. Doctor dinners, advisory boards, KOL roundtables, speaker programs, and programs built around the major eyecare meetings are at the center of the role, with some hybrid and digital programs delivered alongside our client services team. The Senior Director will work directly with clients and KOLs, manage venues and vendors, and work closely with our marketing, content, and client services teams to execute effectively.

What you'll own

• The program: Once a client signs, the program is yours end to end, from the kickoff call through the last attendee follow-up, the budget reconciliation, and the results report that sets up the renewal.
• The room: Build target attendee lists from our audience and npiQ data, own attendance goals for every program, and ensure the right doctors are in the seats.
• The client relationship: Run kickoffs to lock objectives, audience, and success measures, lead status calls, and be the single point of contact for every change.
• KOLs and clinical partners: Build close, ongoing relationships with KOLs and other influential figures in eyecare through informal conversations.
• Budget and vendors: Build and manage every program budget, negotiate with venues and vendors, and reconcile the budget when the program closes.
• Results and renewal: Track attendance against target, deliver a results report, and recommend the next program.

What will you be doing?

• Strategy and design:
  • Turn the client's business objective into the right event format, audience, faculty, and agenda.
  • Review conference agendas and recommend dates, times, and locations.
  • Build target attendee lists based on the client's prescriber or practice profile.
  • Spot what doctors are talking about and shape those ideas into concepts.
• Planning and logistics:
  • Source venues, negotiate rates, and manage contracts.
  • Coordinate faculty and KOL participation.
  • Run invitations, RSVPs, reminders, and confirmations.
  • Work with design and content teams on materials.
  • Build the event plan for each program.
• Onsite execution:
  • Manage staff, vendors, faculty, and the client onsite.
  • Specify and brief any additional staff needed.
• Hybrid and digital programs:
  • Run hybrid programs end to end, coordinating venue AV and remote faculty.
  • Plan and run virtual advisory boards, webinars, and virtual roundtables.
  • Extend live programs into digital formats.
  • Coordinate with client services for deliverables.
• Production logistics:
  • Own logistics for filming doctors on location.
  • Source and book studio space and manage contracts.
  • Coordinate KOL scheduling and travel for shoot days.
  • Be onsite as logistics lead for large film shoots.
• Program and project management:
  • Review each signed contract and translate it into a program plan.
  • Keep every program in ClickUp for documentation.
  • Lead status calls and manage changes through to the final results report.
• Internal event coordination:
  • Plan and run team dinners, company events, and off-sites.
  • Host informal KOL gatherings for feedback.
• Travel and event coverage:
  • Travel: up to 50% of your time, including evenings and weekends around major eyecare meetings.
  • Be onsite running the programs you own.

Qualifications

• 5+ years of experience planning and running live events, with at least 3 in healthcare, pharma, medtech, or a healthcare agency.
• Direct experience running HCP programs such as doctor dinners, advisory boards, or speaker programs.
• A track record of owning client relationships and program budgets.
• Strong vendor negotiation and contracting experience.
• Able to travel up to 50%, including evenings and weekends.
• Bachelor's degree or equivalent experience.

Top candidates will also have:

• Experience in ophthalmology or optometry, and existing relationships with eyecare KOLs.
• Familiarity with major eyecare meetings.
• Experience with virtual advisory board, webinar, and hybrid event platforms.
• Experience coordinating logistics for video shoots or on-location productions.
• Comfort with ClickUp or a similar project management tool.

Benefits

• Comprehensive health insurance (90% silver plan coverage).
• Vision insurance.
• Dental insurance.
• 401(k).
• Annual Profit Share.
• Paid Time Off, Sick Time, and Paid Holidays, Flex Time, Bonus Time Off.
• Remote: All employees work 100% remotely!
• Volunteer Time Off.
• Quarterly team events.
• MacBook (Apple equipment).