[Hiring] Senior Director II, Central Operations (Leadership Capability Coach) @Circana

Role Description

We are seeking a strategic and people‑centric capability builder to lead the adoption and maturation of our leader‑led Circana Operations’ core improvement systems—Complete Excellence—through Obeya, PDCA learning, and leadership behavior coaching. This role partners directly with T2 and T3 leaders to strengthen prioritization, cross‑functional problem‑solving, and weekly leadership routines that drive performance. It is designed for a coach who thrives in ambiguity, understands systems thinking, and can elevate leadership capability across a complex, global operations function.

Success in the Role Includes

• Weekly T2‑owned Obeya meetings running with consistency, psychological safety, and exception‑based decision‑making.
• T2/T3 leaders demonstrate strong LSW habits (protected time, board‑walks, reflections).
• Enterprise-wide consistency in weekly pareto + #1 driver selection.
• Teams running ≥1 active PDCA, updating weekly learning, and advancing toward 2.4.
• A visible culture shift toward leader‑led problem solving and structured learning.

Job Responsibilities

• Obeya Leadership & Coaching
  • Implement and mature Obeya across value streams.
  • Coach T2 leaders in exceptions‑based thinking, prioritization, and decision‑making.
  • Facilitate PDCA spotlights, experiment framing, and cross-functional resolution.
• Leadership Capability Building
  • Train and coach T3 leaders in facilitation, problem-solving, and behavioral routines.
  • Improve leader competence in PDCA, pareto interpretation, and weekly prioritization.
  • Reinforce LSW behaviors through side-by-side coaching and gemba-style observation.
• DMS/PDCA Behavioral Reinforcement
  • Ensure teams create weekly reason codes and pareto analyses.
  • Drive PDCA learning: weekly updates, next steps, closing aged PDCAs.
  • Help leaders move teams from DMS 2.3 prioritization → DMS 2.4 learning and elimination.
• Cross-Functional Integration
  • Support value stream alignment in Obeya by connecting upstream/downstream issues.
  • Surface systemic blockers requiring T1 intervention.

Qualifications

• 5+ years of progressive experience in coaching, leadership development, continuous improvement, or operational excellence roles.
• Deep experience with PDCA, team coaching, and leadership routines.
• Proven ability to influence senior leaders and drive behavior adoption.
• Strong facilitation and interpersonal skills; ability to build trust quickly.
• Experience with Lean, Shingo, Kata coaching, or systems thinking a strong plus.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote, USA.

Compensation

The salary range for this role is $138,000.00 to $165,000.00 USD. This job is also eligible for bonus pay.

Benefits

• Comprehensive package of benefits including paid time off.
• Medical/dental/vision insurance.
• 401(k) to eligible employees.

Application Process

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. The anticipated application deadline for this position is approximately Wednesday, April 29, 2026.