[Hiring] Senior Creative Project Manager @Tinuiti

Role Description

As a Senior Creative Project Manager, you will lead the planning, coordination, and delivery of complex creative work across Tinuiti’s shared-services Creative team. You will translate briefs, scopes, timelines, and resourcing needs into clear project plans that enable Creative Studio and cross-functional partners to deliver high-quality, client-ready work efficiently. This role is primarily internally facing, but the work you manage will be highly visible to clients.

• Partner closely with Creative Strategy, Client Partnership, Media, channel teams, and Creative Studio to maintain clarity on scope, priorities, timing, dependencies, feedback, and approvals.

Key Responsibilities

• Client-Centric
  • Partner with Creative Studio, client leads, and channel teams to understand client priorities, project objectives, deliverables, timelines, and approval requirements.
  • Build and maintain clear project plans, including scope, milestones, dependencies, owners, status, risks, and next steps.
  • Ensure creative work is delivered on time, on scope, and in a format that supports strong client experiences.
  • Anticipate delivery risks, scope changes, competing priorities, and approval delays; recommend practical solutions and escalate early when needed.
  • Support client-ready timeline, workflow, and status communication through the appropriate account or creative lead.
• Product-Led
  • Use project-management, resourcing, communication, and workflow tools to improve visibility, consistency, and efficiency across creative delivery.
  • Maintain accurate project documentation, including briefs, timelines, workback plans, intake requirements, approvals, feedback, and final deliverables.
  • Identify opportunities to improve intake, briefing, handoffs, workflow design, templates, and project reporting.
  • Use AI and automation thoughtfully to reduce manual coordination, improve documentation quality, and strengthen project visibility.
• Data & Measurement-Driven
  • Track delivery performance across timelines, project volume, resourcing, revisions, scope changes, capacity, and recurring workflow bottlenecks.
  • Use operational data and team feedback to identify opportunities to reduce rework, improve prioritization, and increase delivery reliability.
  • Ensure project plans reflect the appropriate level of complexity, review time, quality control, and stakeholder alignment required for the work.
  • Surface recurring risks, capacity constraints, and delivery patterns to creative leadership with clear recommendations.
• Channel-Specific Expertise & The Tinuiti Way
  • Develop a strong understanding of Tinuiti’s Creative Studio workflows, creative deliverables, briefs, feedback loops, approval processes, and cross-functional handoffs.
  • Partner closely with Creative Strategy, Client Partnership, Media, Analytics, and channel teams so creative work remains connected to broader client goals and campaign needs.
  • Help clarify roles and handoffs between Creative Strategy, Creative Studio, channel teams, and account teams.
  • Maintain high standards for organization, communication, project discipline, and collaborative problem-solving.
  • Contribute to stronger, more scalable ways of working across the Creative team.
• Owner Mindset
  • Take accountability for project clarity, delivery discipline, and timely communication across assigned workstreams.
  • Independently prioritize competing needs across multiple projects and stakeholders.
  • Ask clarifying questions, challenge unclear inputs, and create structure when project scope or ownership is ambiguous.
  • Protect team capacity by identifying unnecessary rework, unclear feedback, incomplete briefs, and avoidable process friction.
  • Support more junior coordinators or project-management talent through knowledge sharing, workflow guidance, and informal mentorship.
• Tinuiti Caliber
  • Craft is never finished here. Raise the quality of creative delivery through strong organization, clear communication, and better ways of working.
  • Anchor project decisions in client needs, quality work, and reliable delivery.
  • Own your projects end to end. Surface risks early, solve problems proactively, and follow through on commitments.
  • Stay open to new tools, AI-enabled workflows, and better operating practices that improve speed, clarity, and creative quality.

Qualifications

• 5–7 years of experience in creative project management, agency operations, production management, account operations, marketing project management, or a related field.
• Demonstrated experience managing multiple concurrent creative, marketing, content, campaign, or production workstreams.
• Strong project-management skills, including timeline development, workback planning, scope management, resource coordination, risk management, status reporting, and stakeholder communication.
• Experience working with creative teams, agencies, production teams, brand teams, or cross-functional marketing partners.
• Strong understanding of the creative-production lifecycle, including briefing, concepting, design, copy, review, feedback, approvals, and final delivery.
• Proficiency with project-management and collaboration tools; experience with resource-management, workflow, or creative-operations tools is a plus.
• Excellent written, verbal, facilitation, and organizational skills.
• Strong judgment, attention to detail, and ability to remain calm, solutions-oriented, and organized in a fast-moving environment.
• Comfort using AI and automation tools responsibly to improve workflow quality and efficiency.

KPIs

• On-time delivery and milestone adherence across assigned creative workstreams.
• Accuracy and usefulness of project plans, timelines, status reporting, and documentation.
• Reduction in preventable rework, unclear handoffs, missed dependencies, and avoidable delivery delays.
• Cross-functional partner confidence in project clarity, communication, and follow-through.
• Effective resource coordination and early identification of capacity or scope risks.
• Contribution to stronger Creative Studio workflows, templates, operating standards, and delivery quality.

Benefits

• Unlimited PTO: Fully remote environment, flexibility to take the time you need, and 20 paid holidays.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
• Retirement: Match up to 4% of your contributions at 100%.
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity.
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks).
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.