[Hiring] Senior Claims Manager @Gilbane

Role Description

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Claims Manager to manage complex claims for our Federal division. This role can be based out of any Gilbane US location or remote.

The Senior Claims Manager oversees the evaluation, investigation and resolution of complex Requests for Equitable Adjustment (REAs) or legal claims involving the Federal Government. The Senior Claims Manager supports project teams to ensure compliance, financial recovery, and efficient preparation of REAs and Certified Claims. The Senior Claims Manager is a professional with a high level of subject matter expertise in Federal dispute resolutions including REAs and Certified Claims.

Responsibilities

• Works with the project team and Contracts Manager to establish entitlement for REAs and a strategy for development.
• Reviews all correspondence and back up documentation relevant to the REA.
• Creates and maintains files in the appropriate file structure.
• Coordinates with Gilbane Legal, Safety, Operations, and Accounting staff as needed.
• Engages project teams or Business Unit Controllers to ensure costs are forecasted accurately and risk control measures are in place.
• Interacts with external partners such as Outside Counsel, Scheduling Consultants, and Trade Contractors, as needed.
• Coordinates with project teams to compile REA and claim submissions.
• Supports settlement discussion as needed.
• Creates monthly reports on the progress of closing REAs/claims.
• Informs the Business leader of all REAs/ claims matters and obtains approvals as needed.
• Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals.
• Responsible for providing periodic training of project team members in change management and REA preparation.
• Fosters a positive and inclusive work environment to motivate and engage project team members.

Qualifications

• KEY COMPETENCIES
• Leverage Business Insights – Understand and act on industry trends, local market and economic conditions and our business model to make decisions and create competitive advantage.
• Deploy a Strategic Mindset - Take a broad, global perspective when considering proactive solutions to long-term opportunities and risks that might develop in the future.
• Display Emotional Intelligence - Demonstrate the capacity to recognize feelings and patterns of behavior and those of others. Manage emotions effectively in ourselves and our relationships.
• Drive Team Accountability - Determine priorities and delegate work; monitor and communicate progress. Establish measures to assess the impact, quality and timeliness of results; praise success and learn from mistakes.
• Coach and Develop Others - Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities. Plan for and support development of individual skills and abilities.
• EXPERIENCE/EDUCATION
• Bachelor’s degree in a related field: Construction Management, Engineering, Contract Management preferred.
• 5-10 years of experience in Federal claims or other relevant industries.
• Or equivalent combination of education and experience.
• KNOWLEDGE, SKILLS & ABILITIES
• Advanced written, verbal, and interpersonal skills.
• Ability to function as an integral part of a team while being highly collaborative.
• Ability to coordinate efforts involving individuals from different geographic areas as well as external partners.
• Ability to understand issues quickly and follow through with a resolution.
• Advanced customer service skills.
• Advanced problem solving, planning, multi-tasking, and organizational skills.
• Proficient in Microsoft Office specifically Outlook, Word, and Excel.
• RMS (Resident Management System) and eCMS (Electronic Construction and Facility Support Contract Management System) proficiency is beneficial.
• Proficient in Schedule evaluation and analysis; experience with P6 is beneficial.
• Experience with searching, extracting, and handling large data bases.
• Experience with Cost Analysis.
• Familiarity with Federal Acquisition Regulation (FARs).
• Experience and knowledge of construction process and documentation – Drawings and specifications.

Benefits

• Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.
• The pay ranges from $163,710 - $232,800 plus benefits and retirement program.
• Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan.
• We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry.
• Qualified applicants who are offered a position must pass a pre-employment substance abuse test.