[Hiring] Senior Camp Director @American Diabetes Association

Role Description

The American Diabetes Association is seeking a Senior Camp Director to join our Program Management Office (PMO). The PMO elevates all project work focusing on efficiency, effectiveness, and collaboration of all project teams. The Senior Camp Director is responsible for summer camp program execution and associated engagement activities along with overseeing multiple Camp Directors.

Reporting to the Managing Director, Camps, this individual will support internal and partner relationships, strategy, people development and management, volunteer recruitment and training, risk and medical management, financial viability and opportunities, overall stewardship, and overall communication to accomplish the ADA goals of Camp.

Directly supervises, coaches, develops, and evaluates a portfolio of Camp Directors responsible for camp operations across multiple geographic regions.

Responsibilities

• Executes the Camp and youth program strategy and oversees the delivery of multiple camps across the country.
• Ensures Camp Directors consistently implement ADA camp standards, policies, medical protocols, training requirements, and participant experience expectations across all assigned camp locations.
• Supports stewardship of key relationships including, but not limited to, pediatric endocrinology groups, pediatricians, children’s hospitals, schools, families, and other community partners.
• Leads Camps team when Managing Director is out of the office.
• Leads camps trainings, medical director conference, and team trainings.
• Meets revenue goals related to donated goods and services and program service fees across a portfolio of camp programs.
• Supports budget reviews for all camp programs and monitors financial performance within revenue and expense parameters.
• Supports the Marketing and Communications teams when needed by providing edits, feedback, and support in marketing year-round programs.
• Willingness to reside on-site for the duration of multiple summer camp programs.
• Leads, implements, and follows Association medical, crisis, and risk management procedures.
• Attends Association and American Camp Association required trainings and presents at national conferences as applicable.
• Collaborates with stakeholder teams that drive program success, including Development, Marketing, Communications, HR, IT, Finance, Legal, Quality, and Scientific teams.
• If a Camp Director is unable to fulfill their role at camp due to an emergency or issue, the Senior Camp Director will fill the role when no other options can be reached.
• Helps problem-solve the situation and ensures that the program or camp is fully staffed and covered.
• Follows established organization policies, procedures, and information protocols. Implements other camp programs and engagement as determined as part of the youth program strategy.
• Identifies trends, risks, and opportunities across the camp portfolio and develops strategies to improve quality, enrollment, volunteer engagement, participant satisfaction, and safety outcomes.

Qualifications

• Bachelor’s degree from an accredited university, or equivalent experience/work history in Health Education, Youth Development, Recreation, Public Health, Health Administration, Business Administration, Project Management, or another related field.
• At least 25 years old as required by the American Camp Association (ACA) guidelines.
• Minimum of 6 years of full-time, year-round camp and youth program management experience.
• Management and supervisory experience.
• Demonstrated ability to lead geographically dispersed teams and manage programs across multiple locations.
• Demonstrated interpersonal and relationship-building effectiveness in one-on-one and group settings across all levels of corporate, medical and community leaders, volunteers, and staff.
• Experience in these areas: CIT Programs, Committee Governance, ACA accreditation, Family Engagement, Staff Trainings, and Policy and Procedure development.
• 2 years of experience in Emergency Management Response. Experience in volunteer recruitment, development, or management with an emphasis on camp program delivery.
• Travel: 70%, including but not limited to significant travel during the summer camp months, camp site visits throughout the year, two team meetings in the home office (generally late January and the second week of November), and ACA meetings or conferences.
• Ability to lift or carry up to 25 pounds.

Skills

• Ability to hire, manage, and retain top talent.
• Ability to seek out and leverage data to make informed decisions.
• Drives strategy and alignment to the larger mission.
• Demonstrates a high level of personal accountability and holds others accountable for results, with the ability to manage up and across various stakeholders at various levels within the organization.
• Ability to work in a fast-paced environment.
• Strong sense of urgency.
• Excellent verbal and written communication skills.
• Ability to form and lead high-performing teams.
• Critical thinking and the ability to manage complex projects and programs.
• Exceptional problem-solving skills.
• Strong change management skills.
• Drives collaboration and cooperation to deliver results.
• Strong planning, organization, and attention to detail.
• Good negotiation skills.
• Ability to prioritize, multitask, and work independently to manage multiple concurrent projects.

Benefits

• Industry competitive base pay. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards.
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days.
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance, and retirement savings.
• Guided by our mission, we provide full diabetes supply coverage through our medical benefits program.
• A company focus on offering mental health programs and work/life balance with most of our employees working remote.
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions.