[Hiring] Senior Account & Project Manager @OLIVER Agency

Role Description

As a Senior Account & Project Manager, you'll be the central point of accountability for end-to-end project delivery across complex, multi-channel briefs for premium and luxury brand clients. You'll manage integrated teams spanning creative, strategy, and AI production — acting as the primary client contact and the internal engine that keeps projects moving. Your contribution will go beyond execution: you'll embed best practice, identify risk early, and continuously improve how work is planned and delivered. This is a role for someone who thrives in fast-moving, multi-stakeholder environments and brings both sharp commercial instincts and a genuine curiosity for what AI can do for creative production.

What you will be doing:

• Lead complex, multi-channel creative and production projects from scoping through to delivery, maintaining quality and consistency at every stage.
• Serve as the primary point of contact for [client], building trusted partnerships and managing expectations proactively throughout the project lifecycle.
• Develop and maintain comprehensive project plans that integrate traditional and AI-powered workflows, identifying risks early and adapting plans accordingly.
• Manage cross-functional teams across creative, strategy, and AI production — fostering clear communication, accountability, and collaborative ways of working.
• Lead internal and external project communications, working in close partnership with the AI Producer and Project Manager to keep all stakeholders aligned.
• Manage project-level budgets, including cost estimation, purchase orders, invoicing, and reconciliation — sourcing and negotiating with freelancers and production partners where needed.
• Drive cost efficiencies across project delivery without compromising quality, flagging budget risks proactively and escalating where appropriate.
• Establish and champion project management best practices, contributing to continuous process improvement across the OLIVER+ team.
• Oversee quality control for all deliverables, managing scope, change, and approval processes throughout.
• Track and report on project performance, resource utilisation, and budget health — producing clear, actionable updates for [client] and internal stakeholders.

Qualifications

• A strong track record delivering complex, integrated creative and production projects across multiple channels and formats simultaneously.
• Deep familiarity with creative production workflows, including film, motion, digital, and print.
• Experience working with [client] or similar premium and luxury brand accounts, with a clear understanding of the quality standards and stakeholder dynamics these projects require.
• Confident managing cross-functional teams and external partners across multiple time zones and disciplines.
• Strong commercial acumen — experienced tracking project spend, managing budgets, negotiating supplier rates, and driving cost efficiency.
• Proficiency with project management tools and digital asset management systems.
• Solid understanding of AI production processes and how they integrate with traditional creative workflows.
• Familiarity with approval, compliance, and creative review workflows.

Requirements

• Experienced managing project-level production budgets, including cost estimation, purchase orders, invoicing, and reconciliation.
• Proven ability to source and negotiate with freelancers and production partners.
• Confident identifying financial risks early and communicating budget performance clearly to [client] and internal stakeholders.

Gen AI and agentic thinking

• Advanced use of Gen AI tools relevant to project and production management, applied to enhance efficiency and output quality.
• Experience designing and refining AI-assisted workflows for yourself and the team.
• Ability to upskill others on effective AI tool usage within a production context.
• Agentic approach to complex, multi-step project challenges — systematic, goal-oriented, and adaptable when priorities shift.
• Clear understanding of AI capabilities and limitations, with sound human judgement applied to outputs.

Our values shape everything we do:

• Be Ambitious to succeed.
• Be Imaginative to push the boundaries of what’s possible.
• Be Inspirational to do groundbreaking work.
• Be always learning and listening to understand.
• Be Results-focused to exceed expectations.
• Be actively pro-inclusive and anti-racist across our community, clients and creations.

Company Description

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.