[Hiring] Scrum Master / Agile Coach @RTX

Role Description

As a Scrum Master supporting Business Applications, you will partner with cross-functional teams to improve the flow of work and value delivery. Your primary focus will be coaching teams and stakeholders to continuously improve how they collaborate, plan, and deliver results. You will work closely with Product Owners, developers, architects, and leaders to strengthen agile ways of working, help teams remove obstacles, and foster a culture of learning and innovation. Success in this role comes from helping teams grow in effectiveness, ownership, and delivery capability.

What Success Looks Like

• Teams demonstrate increasing ownership of their delivery practices.
• Measurable improvements in delivery flow, predictability, or collaboration.
• Stakeholders and teams have clearer alignment around priorities and outcomes.
• Continuous improvement becomes part of the team’s everyday culture.

What You Will Do

• Coach teams in Agile principles, Scrum practices, and continuous improvement to strengthen delivery outcomes.
• Help teams develop effective ways of planning, collaborating, and inspecting and adapting their work.
• Facilitate key Scrum events (Sprint Planning, Reviews, Retrospectives, etc.) while encouraging increasing team ownership of these activities.
• Guide teams in identifying improvement opportunities and experimenting with new ways of working.
• Partner with Product Owners to strengthen backlog clarity, prioritization, and alignment with business outcomes.
• Identify impediments to team progress and help address them at the team, program, or organizational level.
• Encourage transparency and coach teams to use metrics and feedback to improve predictability and flow.
• Foster strong collaboration among developers, Product Owners, architects, and stakeholders.
• Support the broader organization in understanding and evolving Agile ways of working.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years' experience.
• Experience serving as a Scrum Master or coaching Agile teams.
• Experience implementing Agile principles and Scrum practices.
• Experience in leading/coaching teams in technical environments.
• Experience working with cross-functional technical teams.
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Requirements

• Ability to coach teams beyond process mechanics toward stronger ownership and self-organization.
• Experience helping teams improve delivery predictability, flow, or quality.
• Experience working in multi-team or scaled Agile environments.
• Strong facilitation, communication, and interpersonal skills.
• Ability to use multiple coaching stances (facilitation, mentoring, teaching, professional coaching) based on team needs.
• Experience with Agile collaboration tools such as JIRA or Confluence.
• Agile certifications (CSM, PSM, SAFe, or equivalent) are helpful but not required.
• Experience in software development, product management, or technical delivery contexts.

Benefits

• Medical, dental, vision, life insurance.
• Short-term disability, long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.