[Hiring] Salesforce Project Manager @Perficient

Role Description

We have an opportunity for a Salesforce Project Manager Consultant with expertise in Change Management. This role can be located anywhere in the United States. You'll get the best of both worlds: the energy and impact of a boutique team with a booming practice, backed by the scale, clients, and career pathways of a global digital consultancy.

• Create project timelines, and manage creative, development milestones and deliverables.
• Foster an environment that adapts quickly to creative change and focuses on Agile development principles.
• Maintain creative, production, and technical goals set forth by our teams and clients.
• Manage overall project organization to ensure requirements and project deliverable dates can be clearly communicated to the product and account leads.
• Capture and record meeting notes and ensure action items are completed promptly.
• Ensure solutions to technical problems through discussion with technical teams to resolve problems.
• Partner with development team members to understand opportunities and limitations of solutions being implemented.
• Effectively balance the needs of the client, as well as the needs of the agency and internal teams.
• Manage all deliverables with any required external vendors.
• Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions.
• Identify, procure and manage outside vendors that are best suited for assigned projects, when required.
• Work closely with Scrum Master to track sprint progress against overall project timelines.
• Manage resources for each assigned project to ensure that the project remains on schedule.
• Work closely with the product and account leads to remain in full communication on the status and details of each project, including any cost or timing issues that may arise.
• Anticipate any potential issues with the project through quick responses and proactive critical thinking.
• Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems.

Qualifications

• Create and manage project timelines, milestones, and deliverables, incorporating change management activities alongside technical workstreams.
• Facilitate Scrum ceremonies, track sprint progress, and foster an Agile environment that adapts quickly to change.
• Develop and execute a change management plan for each engagement, including stakeholder analysis, training strategy, and a communications plan.
• Ensure clear communication of requirements, deliverable dates, and change impacts to all stakeholders.
• Conduct change impact assessments to identify how new Salesforce solutions affect end users and business processes.
• Collaborate with development teams to understand solution opportunities and limitations, and translate them into stakeholder-ready communications and training materials.
• Identify and manage resistance points, partnering with client sponsors to drive adoption.
• Balance client and internal team needs, including managing deliverables with external vendors as needed.
• Provide production and technical knowledge for optimal execution decisions, while ensuring solutions are designed with end-user adoption in mind.
• Ensure projects remain on schedule by managing resources across both delivery and change workstreams.
• Communicate project and change-readiness status with product and account leads.
• Measure and report on user adoption and change-readiness metrics throughout the project lifecycle.
• Anticipate and address potential project and adoption issues proactively.
• Demonstrate problem-solving skills to find effective solutions for both technical and organizational challenges.

Requirements

• Experience: At least 3 years leading projects in a technical and Agile environment, with a strong emphasis on organizational change management.
• Change Management: 3+ years of hands-on change management experience, ideally supporting technology or Salesforce implementations.
• Consulting: Recent professional consulting experience.
• Salesforce: Experience leading Salesforce implementations preferred.
• Methodology: Experience applying a structured change management methodology (e.g., Prosci ADKAR or similar).
• Detail-Oriented: Must have a keen eye for detail.
• Collaboration: Experience working directly with delivery teams with different roles and locations.
• Project & Change Management: Skilled in managing and communicating project status, budgets, risks, and change readiness.
• Communication: Strong written and verbal communication skills, including experience developing training and communication materials for end users.
• Problem-Solving: Creative and analytical thinker with excellent problem-solving abilities.
• AI: Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making.
• AI Knowledge: Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.
• Education: Bachelor's degree or commensurate experience required.
• Certification: Scrum Master certification and Prosci/CCMP certification are a plus, as well as any AI Certifications.

Benefits

• Compensation: The salary range for this position is $60,000 to $130,000, based on various factors including skill sets, level of experience, and location.
• Benefits overview available upon request.