[Hiring] Project Manager, Web @829 Studios

Role Description

The Project Manager is responsible for delivering complex website projects and ongoing support engagements using project management best practices. This includes managing a cross-functional team through all phases of the website development lifecycle and ongoing support work, using effective risk and stakeholder expectation management.

Key project delivery responsibilities include:

• Oversight and management of the full project lifecycle from inception to implementation to delivery.
• Capability to oversee multiple project tracks and teams.
• Document both risk assessments and mitigation strategies.
• Provide project status updates.

If you are a champion of solution-oriented approaches, this role is for you.

What You'll Do:

• Own project timeline, scope, and budget, ensuring internal alignment and managing clear expectations with the client.
• Build and manage an overall project plan that can deliver expected results.
• Build, track and manage timelines to ensure internal and client deadlines are met.
• Facilitate and track adherence to the Statement of Work (SOW), including proactive management of change orders.
• Create change order estimates and draft change order documents that are easily comprehensible for clients.
• Identify and manage project risks, issues, decisions, and change.
• Collaborate across multiple teams with a flexible, positive attitude and ability to manage results; team player.
• Monitor and communicate project status effectively, adjust resources and priorities as needed, and ensure the team has the assets, tools, and support required to complete the job.
• Contribute to or own the development of Statements of Work (SOWs), defining project approach, timelines, and resourcing in collaboration with internal teams and Directors.
• Define and adapt project approaches to meet client goals and timelines, applying creative and flexible problem-solving when standard processes are not sufficient.
• Support resource planning by identifying project needs, monitoring team bandwidth, and flagging allocation risks to ensure projects are properly staffed.
• Own and execute content population as needed to support project delivery.

Qualifications

• 3 years of project management experience (agency experience ideal).
• Proven track record & experience in delivering complex website projects using in-depth knowledge of Project Management processes, methodologies, and practices.
• Expertise or deep familiarity within the website development process (WordPress, Drupal and/or Shopify knowledge is ideal).
• Proven track record with cross-functional collaboration and achieving high customer satisfaction.
• Experience defining and managing team workflow.
• Experience with Google Workspace, design tools (Figma ideal) and project management tools (ClickUp ideal).
• Comfortable with client-facing interactions and able to independently manage client relationships on smaller accounts when needed.
• Comfort managing stakeholder expectations and feedback.
• Outstanding interpersonal skills.
• Strong attention to detail and organizational skills.
• Well-rounded skills that include strong business acumen, strategic thinking, risk management, and tactical execution capabilities.

Benefits

• Remote Workplace: Option to work at our office in Boston or remotely in several states.
• Paid Time Off: Generous paid vacation benefits that increase each year, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match: 401K plan with 4% Safe Harbor employer match after one year of employment.
• Life Insurance Benefit: No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit: Coverage for illness or injury that keeps you out of work.
• Healthcare: Competitive healthcare plans with significant employer coverage.
• Commuter Benefits: Allocate pre-tax funds towards your commute.
• Continuing Education: Access to team-led webinars, digital course platforms, and funding opportunities for conferences.