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Project Manager, Payer Operations @Alma

[Hiring] Project Manager, Payer Operations @Alma

Apr 05, 2025 - Alma is hiring a remote Project Manager, Payer Operations. 💸 Salary: $110,000 - $140,000. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Project Manager on the Payer Success team, you will serve as the critical bridge between our health insurance partners and internal teams, leading the execution of high-impact projects that drive Alma’s growth and strengthen our position as a preferred payer partner. In this role, you will lead the implementation of new partnership opportunities, foster seamless cross-functional collaboration, monitor success metrics, and optimize operational efficiencies.

In this role, you’ll work closely with cross-functional stakeholders—including Product, Engineering, Marketing, Operations, CX, and Sales—to align on payer-related initiatives, remove roadblocks, and drive strategic outcomes.

  • Lead expansion initiatives by tracking tasks, monitoring timelines, escalating risks, and ensuring successful project completion.
  • Manage day-to-day execution of payer operations projects, supporting planning, coordination, and decision-making efforts.
  • Develop and maintain project plans, ensuring deliverables are routed effectively and progress is communicated clearly.
  • Facilitate cross-functional collaboration by leading internal and external stakeholder meetings and keeping teams aligned.
  • Build and maintain strong relationships with key internal and external partners.
  • Identify and implement process improvements to enhance efficiency, scalability, and overall payer operations effectiveness.

Qualifications

  • 2-5 years of Healthcare, Payer, Project Management or related experience.
  • Experience utilizing Project Management tools such as Asana.
  • Analytical mindset and proficiency in Excel or Google Sheets.
  • Experience navigating sudden shifts in priority and comfortable in ambiguous and nuanced settings.
  • Experience introducing new processes or systems within a payer organization that requires effective change management.
  • Experience navigating and mitigating risks associated with project management, including scheduling, resources, and stakeholder management.
  • Ability to recognize opportunities for process improvement and drive the implementation of those improvements.
  • Ability to present ideas and bodies of work to small and large audiences.
  • Self-directed with the ability to set priorities, plan, and organize tasks and deliverables as needs evolve.

Benefits

  • We’re a remote-first company
  • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (ADP)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • EAP access through Aetna
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
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Project Manager, Payer Operations @Alma
Project Management
Salary 💸 $110,000 - $140,000
Remote Location
USA
Job Type full-time
Posted Apr 05, 2025
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📍 Be aware of the location restriction for this remote position: USA
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