[Hiring] Project Manager, Operations @Bloom

Role Description

As our Project Manager, Operations, you will be the engine behind operational execution at Poppy & Peonies. Reporting to the Director, Operations, you'll lead cross-functional projects that improve how we plan, launch, and scale our operations.

• Implement new systems and processes.
• Coordinate warehouse initiatives, product launches, and continuous improvement projects.
• Own the product launch timeline from concept to launch.
• Run cross-functional review meetings and hold stakeholders accountable.
• Support operational transformation by driving projects related to inventory management, fulfillment, systems implementation, and process improvement.

This is an ideal opportunity for someone who thrives in fast-paced environments, loves organizing complexity, and enjoys bringing people together to deliver meaningful results.

Qualifications

• 4–7 years of experience in project management, operations, supply chain, consulting, or a related operational role within a high-growth business.
• Demonstrated experience managing multiple cross-functional projects simultaneously from planning through execution.
• Exceptional organizational skills with strong attention to detail and follow-through.
• Strong stakeholder management skills with the confidence to coordinate across multiple teams and levels of leadership.
• Strong analytical and problem-solving abilities with a continuous improvement mindset.
• Experience using project management tools such as Asana, Monday.com, ClickUp, Jira, or similar platforms.
• Advanced proficiency in Excel/Google Sheets and strong comfort learning new systems.
• Excellent written and verbal communication skills with the ability to simplify complex information.
• Experience supporting operations, supply chain, inventory, logistics, or eCommerce environments is considered a strong asset.
• Experience managing new product development (NPD) or product launch timelines from concept through market launch is considered a strong asset.
• PMP certification or formal project management training is considered an asset.

Requirements

• Lead end-to-end operational projects, ensuring timelines, deliverables, budgets, and stakeholders remain aligned.
• Partner with Operations, Product Development, Finance, Customer Experience, Marketing, and external vendors to deliver key business initiatives.
• Identify opportunities to improve operational processes, documentation, workflows, and team efficiency.
• Support the rollout and optimization of operational systems, software, and tools.
• Own the product launch timeline, coordinating operational readiness for new sales channels and strategic business projects.
• Lead recurring cross-functional review meetings to track launch progress and hold stakeholders accountable.
• Build project plans, status updates, risk logs, and executive reporting.
• Help teams navigate operational change through documentation and communication.
• Analyze operational performance, identify bottlenecks, and lead initiatives that improve speed, quality, scalability, and customer experience.
• Partner directly with suppliers, 3PLs, technology partners, and freight providers to ensure production and delivery timelines support launch dates.
• Maintain project documentation, SOPs, meeting notes, decision logs, and implementation plans.

Benefits

• Annual salary range: $90,000–$120,000.
• Performance bonus.
• 3 weeks paid vacation per year.
• 5 additional flex days.
• Health benefits.
• $250 annual period & menstrual wellness budget.
• $1,000 annual Poppy & Peonies product allowance.
• $400 home office setup allowance.