[Hiring] Project Manager, Marketing Operations @Breakthrough T1D

Role Description

The Project Manager, Marketing Operations coordinates incoming project requests, manages creative services workflows, and supports day-to-day MarCom operations. This role ensures projects move efficiently from intake to delivery while maintaining the organization's digital asset management system and providing administrative support to cross-functional teams.

Key Responsibilities

• Project coordination & intake management
  • Manage incoming requests from internal stakeholders via ticketing queue, ensuring timely triage and response to MarCom-related needs
  • Review and scope peer-to-peer and community engagement projects following intake through standardized brief forms
  • Translate project briefs into actionable plans, including task creation, timelines, and resource coordination
  • Partner with cross-functional teams to ensure all required inputs are secured before production
• Creative services & approval management
  • Oversee external approvals and coordinate creative services requests from chapter staff
  • Route vendor and Community Engagement quotes and proofs, ensuring timely review and approvals
  • Maintain and update tracker sheets to log quotes, proofs, and project details for visibility
  • Ensure projects move efficiently through review and approval processes
  • Route finalized materials for production or upload into digital platforms
• Stakeholder support & administration
  • Provide administrative support for MarCom meetings activities, including scheduling, note-taking, and maintaining member records
  • Serve as a point of contact for internal teams to ensure transparency and alignment
• Digital asset management
  • Maintain and optimize the digital asset management (DAM) system
  • Ensure metadata accuracy and enforce asset naming conventions
  • Archive or remove outdated assets on a regular cadence
  • Assist with creation and updates of templates to ensure brand consistency

What Success Looks Like

• Requests are triaged consistently and stakeholders always know where their project stands
• Creative approvals move through without bottlenecks and trackers are reliably up to date
• The DAM is a trusted, well-organized resource the organization actually uses
• Cross-functional partners see MarCom as responsive, organized, and easy to work with

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field (or equivalent experience)
• 3–5 years of experience in project management, marketing operations, or a similar role
• Strong organizational skills with the ability to multitask across programs and projects in a fast-paced environment
• Excellent written and verbal communication skills
• Experience collaborating on design-related or creative production projects
• Familiarity with project management tools and DAM systems preferred
• Proficiency in Microsoft 365 tools required, including Word, Excel, Teams, and SharePoint; experience with Wrike and Orange Logic a plus

Requirements

• Essential Functions:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this position, the employee is regularly required to talk or hear.
  • The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.
  • The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
  • The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.
  • Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
  • The noise level in the work environment is usually moderate.

Benefits

• Breakthrough T1D offers competitive benefits, including:
  • Medical, dental, and vision coverage
  • 403(b) retirement plan
  • Voluntary benefits
  • Flexible spending and commuter benefit accounts
  • Employee assistance program (EAP)
  • Life and disability insurance
  • Performance-based bonuses
  • Generous paid time off
• Benefits may vary by job level and full-time or part-time status.