[Hiring] Project Manager (Health Innovation & Policy) @City of Hope

Role Description

Lead PM of high-priority, enterprise-level, cross-functional strategic healthcare initiatives for City of Hope across multiple states, ensuring alignment with federal, state, and local health policies.

• Apply human-centered design (HCD) to define personas, co-create digital workflows, and prototype scalable service delivery models under HIPAA and state/federal regulations.
• Manage full project lifecycle from stakeholder alignment and scope definition through sprint planning, QA, and go-live, ensuring HIPAA compliance, metric alignment, and on-time/on-budget delivery.
• Plan, develop, and manage complex multi-state healthcare projects improving access to NCI-level cancer care across diverse socio-economic and geographic populations.
• Conduct region-specific assessments to identify service gaps and design programs addressing rural and underserved communities.
• Build workflows/procedures using Lean Six Sigma (LSS), leading implementations for seamless transitions between national hospital systems and local levels.
• Optimize efficiency, care quality, and patient outcomes via LSS, evaluating outcome goals, analyzing quantitative data, developing workflows, and defining resources, budgets, and timelines.
• Perform qualitative and quantitative analysis of PHI and demographic data to extract actionable insights informing product development and market strategy.
• Ensure HIPAA and regulatory compliance while leveraging data to expand digital health offerings into underserved/emerging markets.
• Lead design and implementation of healthcare tech solutions tailored to new patient segments, integrating analytics-driven insights to address unique needs and disparities.
• Direct strategic planning and execution of AI-enabled healthcare product development using HCD and Agile/Scrum methodologies.
• Collaborate with stakeholders across clinical departments, supportive care, patient/family councils, and Enterprise Tech to identify unmet needs, integrate resources, and build unified patient-facing digital platforms.
• Oversee complex tech projects across 6+ concurrent workstreams, driving cross-functional alignment on enterprise-scale digital health products.
• Evaluate, select, and implement healthcare management software and service providers supporting organizational objectives.
• Build custom weighted scoring models from the ground up to assess third-party vendors, strategic partners, and clients across 6+ quantitative/qualitative metrics.
• Define metric weighting based on business priorities and stakeholder input, enabling objective vendor selection, partnership evaluations, and client assessments aligned with organizational goals and compliance standards.
• Develop and execute partnership strategies supporting enterprise growth, including contract negotiation, stakeholder engagement, and long-term relationship management.
• Manage domestic and international B2B relationships and collaborate with cross-border teams to align delivery, compliance, and KPIs across diverse markets.
• Present strategic recommendations to executive stakeholders (including C-suite and advisory boards) using advanced data visualization and reporting tools (Excel, Tableau, Power BI, R, Python) to identify trends and inform decision-making.
• Create HCD-based patient journey mapping for cancer patients, clinicians, and health systems to identify optimization gaps.
• Telecommuting permitted from within the U.S.

Qualifications

• Bachelor’s degree or foreign equivalent in Health Administration, Public Health, Economics, Business Administration, or related field.
• Two (2) years of experience as a Project Manager (Health Innovation & Policy) or related occupation.

Requirements

• Managing full project lifecycle of enterprise priority, multi-state healthcare initiatives using human-centered design methodologies under HIPAA and regulatory frameworks.
• Conducting region-specific assessments and working with state-specific healthcare regulations, provider networks, and access disparities for multi-state hospital system operations.
• Building and standardizing new workflows and procedures using Lean Six Sigma methodology and leading transition between national system and local levels.
• Handling and interpreting patient health information (PHI) and socioeconomic data.
• Leading the strategic planning and execution of AI-enabled healthcare product development initiatives using human-centered design principles and Agile or Scrum methodologies.
• Overseeing technical projects across six or more concurrent workstreams or departments, ensuring cross-functional alignment on enterprise-scale digital health products.
• Evaluating, selecting, and implementing healthcare management software platforms and service providers to support organizational objectives.
• Developing custom weighted average scoring models from the ground up to evaluate third-party healthcare or innovation vendors, strategic partners, and clients across quantitative and qualitative performance metrics.
• Acquiring and managing domestic and international business-to-business (B2B) relationships.
• Applying data analysis and visualization tools to process large and complex datasets, identify patterns and trends, and communicate findings through visual human-centered storytelling to technical and executive stakeholders.

Benefits

• Hiring salary range: $93,398.45 to $144,766.54 per year.