[Hiring] Project Manager Assistant Director Global Learning Talent Services @EY

Role Description

Seeking an experienced professional in learning design and development to join our team as a Global Learning Design and Development Project Manager, Assistant Director.

EY’s Global Learning function designs, develops and deploys technical and non-technical learning for EY professionals across the world. In the Design and development team, we are applying learning science and proven technology in the development and curation of the best learning content.

This role in the global learning team that will give you the opportunity to make a difference by helping EY professionals globally grow their skills and accelerate their careers.

This position is responsible for project management of design, development and curation of individual learning items and blended learning programs. The project manager will:

• Monitor the progress of instructional designers, developers, graphic artists, quality assurance specialists and all others associated with the design process.
• Assist portfolio design leads and managers in overseeing and managing all design activities necessary to deliver learning products that meet EY’s design quality standards, on time and to budget.
• Work to a set of agreed project management standards and processes and share best practices to support the continuous improvement of design and development speed, efficiency, and quality.
• Manage autonomously, with limited need for supervision.

This role will provide the opportunity to work in a dynamic, fast-paced environment supporting multiple projects at a time.

Your key responsibilities

• Deliver learning design and development projects (including large scale, highly complex projects) on time, to budget and quality standards.
• Develop a detailed project plan for each project, based on a standard template, identifying deliverable due dates and review cycles.
• Establish and maintain relationships with a variety of stakeholders including subject matter resources, other learning stakeholders, and third-party learning vendors.
• Ensure adherence to operations and compliance processes including procurement, finance, and Risk Management.
• Coordinate and monitor the work of vendor project managers, designers, and developers where applicable.
• Identify and assess risks and consult with leadership or stakeholders on options in a timely manner.
• Facilitate and lead regular project and team meetings.
• Create and maintain comprehensive project documentation.
• Leverage and share best practices of project management with other team members.
• Mentor and provide guidance to junior project managers on the team.
• Make recommendations to leadership regarding competing priorities and resource management issues.
• Initiate and ensure the effective and timely publication of learning content by content administration.
• Measure project performance using appropriate systems, tools, and techniques.

Qualifications

• Minimum of 8-10 years of experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base.
• Demonstrable experience involving project management skills including management of vendors.
• Demonstrable experience in concurrently managing multiple, large-scale, and highly complex learning and development projects involving all delivery channels/types.
• Demonstrable experience using project management software, including Microsoft Excel.
• Demonstrable experience of having built and maintained strong relationships with business customers/clients, including at the senior or c-suite level.
• Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives.
• Demonstratable experience of mentoring and providing guidance to junior team members.

Requirements

• Strong knowledge of - and commitment to optimize - learning end-to-end processes and standards.
• Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact.
• A bachelor’s degree and ideally higher professional or master’s qualification in a related discipline.

What we look for

• An experienced project manager who strives to improve process and exceed leadership’s needs.
• A professional who can quickly problem solve and can offer perspective on solutions.
• A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing, and leveraging diverse perspectives.

Benefits

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.