[Hiring] Project Manager @Solutions Journalism Network

Role Description

The Project Manager is responsible for the day-to-day management and coordination of Solutions Insights Lab projects, ensuring they are delivered on time, within scope, and to a high standard. Reporting to the Deputy Director, SIL, the Project Manager serves as the operational backbone of projects, translating partner commitments into clear plans, coordinating people and workflows, managing risks and resources, and maintaining momentum from project launch through final delivery and engagement.

The role sits at the intersection of project management, research operations, partner engagement, and knowledge management. By managing the processes around interviews, research, analysis, and engagement, the Project Manager enables researchers and other team members to focus on producing high-quality insights and outputs.

• Project Management and Delivery:
  • Take primary project management responsibility for a portfolio of core SIL client engagements, managing projects from launch through final delivery.
  • Work closely with the lead researcher on each engagement, combining strong project management with the researcher’s responsibility for research quality, analysis, and insight development.
  • Develop and maintain clear workplans, timelines, milestones, and project trackers using SIL’s agreed systems and processes.
  • Coordinate work across interviews, research, analysis, writing, partner review, engagement, and final delivery, ensuring smooth handoffs between stages.
  • Track progress against scope and deliverables, adapt project plans as needed, and flag significant risks, delays, or resource constraints to the Deputy Director.
  • Manage photo and video assets across project drives, coordinating their movement through translation, transcription, editing, and production.
• Partner and Client Coordination:
  • Serve as the day-to-day operational point of contact for assigned clients and partners, working alongside the project lead and researcher.
  • Coordinate project communications, meetings, decisions, reviews, approvals, and follow-up.
  • Maintain clear expectations around timelines, responsibilities, scope, and deliverables.
• Research and Interview Operations:
  • Coordinate the interview process, including participant mapping, outreach, scheduling, interviewer assignments, and the movement of transcripts through transcription, review, and into analysis.
  • Create and maintain project tracking tools for interview outreach, scheduling, completion, transcription, and analysis.
  • Work with project leads and researchers to support the development, review, and refinement of interview guides and other research tools.
• Team and Resource Coordination:
  • Coordinate researchers, interviewers, consultants, writers, and other project contributors, ensuring responsibilities and next steps are clear.
  • Facilitate project check-ins, action tracking, and follow-up to maintain momentum and accountability.
  • Identify project-level workload or resourcing issues early and raise them with the Deputy Director.
• Engagement and Innovation:
  • Work with researchers and the wider SIL team to turn project insights into creative and effective engagement approaches.
  • Coordinate the planning and delivery of project engagement activities, ensuring alignment with project objectives and audience needs.
  • Contribute ideas for new engagement approaches and formats that strengthen how SIL shares and communicates project insights.
  • Manage the coordination and delivery of multimedia content and media buys.
  • Coordinate the ordering, production, and management of project collateral and promotional materials.
• Project Documentation and Reporting:
  • Create and maintain project tracking tools for interview outreach, scheduling, completion, transcription, and movement into analysis.
  • Organize and maintain project folders in the Lab Drive, following agreed filing and documentation practices.
  • Prepare concise project updates and coordinate partner reports and deliverables.
  • Capture lessons and project close-out information and share these with the Deputy Director.

Qualifications

• 5 - 7 years of experience in Project Management.
• Proven track record of managing complex, multi-phase projects from launch to completion.
• Strong ability to manage multiple workstreams, people, timelines, and dependencies within complex projects.
• Exceptional ability to build, maintain, and oversee end-to-end research/content pipelines.
• Strong proficiency with project management and collaborative tools, including Asana and Google Workspace.
• Demonstrated experience working directly with clients or partners.
• Experience managing projects in nonprofit, social entrepreneurship, or international development contexts.
• Professional experience in international development, social impact, or social entrepreneurship.
• Strong communicator who can translate complex project information into clear updates.

Requirements

• Experience with Salesforce or another CRM platform (nice-to-have).
• Experience with media buying, audience targeting, or digital promotion (nice-to-have).
• Experience producing or coordinating convenings, workshops, or events (nice-to-have).
• Familiarity with journalism, media, or solutions-oriented storytelling (nice-to-have).
• Fluency in a language in addition to English (nice-to-have).

Benefits

• 100% premiums covered by SJN for medical insurance.
• Access to dental and vision insurance.
• 20 days paid vacation.
• 3 floating personal days.
• 10 sick days.
• 8 paid holidays.
• The last week of December off.
• Work schedule flexibility.
• A remote work stipend.
• And more.