[Hiring] Project Manager @Arrowhead Programs

Role Description

The Project Manager, Arrowhead Creative Services is responsible for managing the end-to-end lifecycle of creative and marketing projects in a fast-paced, highly regulated insurance environment. This role supports Arrowhead Creative Services (ACS), the in-house creative team serving stakeholders and business units across Arrowhead Intermediaries.

• Manage the full lifecycle of creative and marketing projects, including intake, scoping, briefing, scheduling, resourcing, production, review, and delivery across various channels.
• Administer and continuously optimize the team's Wrike environment and train team members and stakeholders on best practices.
• Own and manage the creative services intake and workflow process (Creative Queue) to ensure effective resource management and on-time delivery.
• Build and maintain realistic project timelines that account for compliance, legal, and brand review cycles.
• Route creative assets through the established compliance review process and maintain audit-ready documentation.
• Serve as the primary point of contact between ACS and stakeholders, setting clear expectations on scope, timing, and deliverables.
• Monitor team capacity and workload; flag resourcing conflicts early and partner with leadership to prioritize requests.
• Coordinate work with external agencies and freelancers.
• Run status meetings, publish project updates, and proactively surface risks, blockers, and dependencies to leadership.
• Help establish and continually improve standards for work quality, process efficiency, and on-time project delivery.
• Other duties and responsibilities as needed.

Qualifications

• 3–5 years of project management experience in a creative, marketing, or agency environment.
• Hands-on experience managing projects in Wrike, including request forms, workflows, dashboards, and proofing/approval features.
• Experience working in a regulated industry (insurance or financial services strongly preferred).
• Demonstrated ability to manage multiple concurrent projects with competing deadlines.
• Strong understanding of creative production processes across various media.
• Sharp attention to detail, especially regarding regulatory disclosures and documentation.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook).

Requirements

• None required; PMP, CAPM, or Agile/Scrum certification preferred.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.