[Hiring] Project Manager @MSP OPERATIONAL CORP

Role Description

As an IT Project Manager, you will be responsible for the successful delivery of client projects for Microsoft-centric professional services engagements, ensuring projects are delivered on time, within scope, and on budget. This role owns day-to-day project execution, governance, and coordination with internal delivery teams, customers, and the PMO to keep stakeholders aligned and work moving to plan. The Project Manager is accountable for maintaining accurate project records, proactively managing risk, and escalating issues early to protect customer satisfaction and delivery outcomes.

Location: Canada; British Columbia or Alberta preferred.

Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m.

Work Mode: Remote (May involve working across North American time zones)

What You Will Do

• Develop project plans, identifying critical milestones and dependencies that are accurate and reduce time slicing as much as possible.
• Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure successful project outcomes.
• Facilitate regular project status meetings, provide updates to stakeholders, and address any issues or concerns that may arise during the project lifecycle.
• Maintain accurate and timely project documentation, including project plans, status reports, meeting minutes, and action items.
• Implement quality control measures to monitor project progress and ensure deliverables meet or exceed company standards.
• Identify opportunities for process improvements and implement best practices to enhance project efficiency and effectiveness.
• Provide guidance, support, and motivation to project team members, fostering a collaborative and productive working environment.
• Monitor the profitability of the project. Proactively identify budget risks and escalate financial and quality concerns to the PMO early.
• Ensure timely escalation of issues that could negatively impact customer experience or CSAT to the PMO.
• Maintain up-to-date and accurate project record data in the PMO Project List (Running Projects).
• Lead project closure activities, including project completion, documentation, and CSAT review.
• Capture lessons learned and contribute insights back to the PMO for continuous improvement.

Qualifications

• Proven experience as a Project or Program Manager, preferably leading Microsoft-centric projects (Microsoft 365, SharePoint, Teams, Azure, Power Platform).
• Solid organizational skills and attention to detail, with the ability to manage multiple projects (of all sizes) simultaneously.
• Strong understanding of project management methodologies including Waterfall and Agile delivery and strong familiarity with project management tools and techniques.
• Excellent communication and interpersonal skills, with the ability to effectively interact with client stakeholders and delivery teams at all levels of the organization.
• Strong delivery discipline, proactive risk management, and consistent reporting.
• Strong organizational skills with attention to detail, documentation, and governance.
• Ability to communicate clearly, escalate risks early, and operate effectively within a PMO-led environment.
• Ability to work independently.

Benefits

• Benefits package.
• Dynamic work environment.
• Corporate gym discounts.
• Wellness days.
• Opportunities for growth and training.

Company Description

At MSP Corp, we believe that diversity, equity, inclusion, and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.