[Hiring] Project Manager @M-Files

Role Description

The Project Manager will manage projects that are aimed at delivering M-Files solutions to customers.

Responsibilities and Duties:

• Deliver customer projects on schedule and with high customer satisfaction and quality, while ensuring the defined budget and work effort objectives are met.
• In the project sales phase:
  • Planning the project so that it can be delivered to meet the defined objectives.
  • Co-operating with Solution Architect to ensure that the delivered solution has been defined so that relevant details of delivery, as well as effort estimation, have been properly addressed.
  • Co-operating with Sales to ensure that project budget is sufficient to enable needed level of resourcing.
  • Co-operating with Manager/Director, Services in relevant region, to indicate the needed resourcing for the project, and to ensure such resource will be available.
  • Co-operating with Subcontracting Manager, to ensure the needed subcontracted deliveries can be acquired.
• In the project execution phase:
  • Ensuring the needed consulting, Product Development (PD) and subcontracted resources are available for the project.
  • Establishing the project work practices, meetings and required means of communication.
  • Ensuring that the roles, responsibilities, expectations for each of the project stakeholders have been understood and acknowledged.
  • Defines the tasks allocated to the project team and external stakeholders, and follows up their completion.
  • Establishes and maintains the required (sufficiently high) level of communication and transparency with the customer.
  • Ensuring any deviations to project goals and targets are addressed and resolved in a timely manner.
  • Handling any scope change requests, and ensures that the impact of the changes is analyzed, and the changes get approved along with their impact on project schedule and cost.
  • Driving project into completion and get the deliveries approved by the customer.
  • *Travel could be as high as 25% or more.

Collaboration Opportunities

• Reports and escalates project delivery issues to, and gets guidance from, Team manager or Director, Project Management Office.
• Raises subcontracting needs to Subcontracting Manager and co-operates in subcontractor selection and managing the subcontracting.
• Co-operates with Sales (Sales Manager, Key Account Manager) in projects.
• Co-operates with Manager/Director, Services in relevant region to receive needed consulting resources for projects.
• Co-operates with SW Team Manager (Customer Projects, PD), to receive needed PD tasks for the projects.
• Co-operates with Service Managers to plan and execute transition from the project to service management.

Qualifications

• Great Communicator: Ability to chat with anyone, from customers to team members, with ease.
• Project Management: Ability to keep competing priorities balanced, organize tasks, manage resources, and handle any curveballs.
• Customer Advocate: Thrives on making people happy and puts the customer first.
• Quick Learner: Eager to dive into the world of M-Files and become an expert.
• Team Player: Loves collaborating, brainstorming, and bringing out the best in others.

Participation in our Recruitment Process

• Initial Phone Screen w/People & Culture Team Member
• Hiring Manager (Sr. Consulting Unit Manager) + Internal Team Member
• Internal Team Member (Senior Leadership or current PM)
• Panel Interview w/Possible Assessment
• Final Interview: SVP, Global Services (based on availability)
• *Completed Recruitment Process Time Investment for Applicant: ~Approx. 3hrs

Benefits

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance.
• 10 paid holidays annually.
• Unlimited PTO.
• Matching 401K Plan (25% of employees' contribution up to the IRS max).
• Health insurance (PPO and HDHP/HSA plans offered).
• Dental insurance.
• Vision insurance.
• Employee Health Resource App.
• Monthly Remote Stipend.
• Life insurance (1x employee salary).
• Short-term disability (employer paid).
• Long-term disability (employer paid).
• Flexible Spending Plan (medical and dependent).