[Hiring] Project Manager @Mint Source

Role Description

Mint Source is hiring a Project Manager to join a Canadian performance creative agency that builds scroll-stopping static ads for DTC brands across health, apparel, pet, and fitness verticals. This is a hybrid internal and client-facing role: you'll keep work flowing across the agency's creative pipeline (strategists, AI image creators, designers, email designers) while also acting as the day-to-day point of contact for clients on Slack. The agency runs an AI-forward operation with a custom internal project management tool, Notion for documentation, and AI tools woven into how the team thinks, plans, and ships. You'll be stepping into an established function, replacing someone who recently left, and your job is to make sure briefs, deadlines, and deliverables don't slip across multiple client accounts running in parallel.

• Coordinate work across the agency's creative pipeline, from strategy intake to final delivery, ensuring every brief moves forward on time across multiple client accounts.
• Manage the day-to-day flow of work using the agency's custom project management tool, Notion, and Slack as your primary working environments.
• Act as the day-to-day client point of contact on Slack, sending updates, gathering feedback, clarifying scope, and translating client requests into clear internal action.
• Plan and prioritize work across the team, balancing capacity, deadlines, and shifting client priorities without dropping handoffs.
• Run the agency's working cadence: kickoffs, status check-ins, deadline reviews, and post-project retros.
• Spot bottlenecks and inefficiencies in how work flows through the agency, and propose improvements (often with AI tools) to keep the team moving faster.
• Use AI tools (Claude, Claude Code, and others the team adopts) to draft updates, summarize threads, automate repetitive ops, and offload busywork from you and the team.
• Onboard new team members into the agency's tools, workflows, and client context.
• Surface risks early, flagging delays, capacity issues, or scope creep before they become deadline misses.

Qualifications

• 2+ years of project management experience at a creative, marketing, advertising, or production agency.
• Working knowledge of performance marketing and paid creative is a strong plus.
• Excellent written and spoken English, with clear, fast, professional written communication.
• Hands-on experience running multiple client accounts or projects in parallel without dropping balls.
• Strong working knowledge of project management tools (Notion, ClickUp, Asana, Monday, or similar).
• Comfortable working with AI tools as part of your daily workflow.
• Building small automations or internal systems with AI is a strong plus.
• Calm under pressure and methodical.
• High ownership mindset.
• Comfortable working full EST hours (9am–5pm ET) with full overlap with North American teams.

Requirements

• On-time delivery: percentage of briefs and projects shipped on or before deadline across client accounts.
• Client communication quality: response time, clarity, and proactive flagging of risks, measured by client feedback and internal review.
• Team flow: how smoothly work moves through the pipeline without bottlenecks, missed handoffs, or surprises.
• Agency contribution: improvements you've identified and implemented (process changes, AI tools adopted, automations built, SOPs introduced).
• 30/60/90 ramp: by Day 30, fully oriented in the agency's tools, pipeline, and client accounts, running daily ops with light supervision. By Day 60, operating independently across all accounts, with the team and clients confident in your handle on priorities. By Day 90, recognized as a trusted operator who is actively improving how the agency runs, not just keeping things on track.

Benefits

• Competitive compensation based on experience and geography, with room to flex up for exceptional candidates.
• Fully remote setup with consistent EST working hours and a tight, AI-forward team.
• Direct exposure to how a high-performing performance creative agency runs, end to end.
• Autonomy to own how work flows through the agency, with leadership support to implement improvements.
• Structured feedback and clear KPIs from day one.
• Back-office support from Mint Source for payroll, onboarding, and HR.