[Hiring] Project Coordinator @Ingeus Careers

Role Description

We’re looking for a highly organised and proactive Operational Excellence Project Coordinator to join our Employability team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys bringing structure, clarity, and momentum to projects. You’ll play a key role in ensuring smooth communication with commissioners, supporting project delivery, and keeping stakeholders aligned.

Working closely with Project Leads and cross-functional teams, you’ll help keep projects on track, coordinate activity, and ensure key deliverables are completed on time. You’ll also be coordinating and managing commissioner communications, ensuring accurate and timely submissions while overseeing their central communications system.

What you’ll be doing:

• Supporting the delivery of multiple projects across Employment Services
• Coordinating and managing commissioner communications, ensuring accurate and timely submissions
• Maintaining project plans, trackers, and documentation to ensure clear visibility of progress
• Monitoring milestones, risks, and dependencies, escalating issues where needed
• Coordinating meetings, workshops, and stakeholder activity
• Taking minutes, tracking actions, and ensuring follow-ups are completed
• Producing project updates, reports, and dashboards for stakeholders
• Supporting the implementation of service improvements, processes, and systems
• Managing shared mailboxes and communications, ensuring queries are responded to efficiently
• Keeping stakeholders informed and aligned through clear, timely communication

Qualifications

• Strong organisational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Ability to build strong relationships with a wide range of stakeholders
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• High attention to detail and a structured, methodical approach
• Ability to work at pace and adapt to changing priorities

Requirements

• Experience supporting project delivery or working in a project environment (Desirable)
• Knowledge of project management approaches (e.g. PRINCE2, Agile) (Desirable)
• Experience within employability, public sector, or service delivery (Desirable)
• Basic data analysis or reporting skills (Desirable)

Benefits

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.